IT Field Tech

PdcGlobal Ent, LLC
Philadelphia, United States of America
2 days ago

Role details

Contract type
Temporary contract
Employment type
Part-time (≤ 32 hours)
Working hours
Shift work
Languages
English
Experience level
Junior
Compensation
$ 52K

Job location

Philadelphia, United States of America

Tech stack

VoIP
System Configuration
Desktop Computing
Virtual Private Networks (VPN)
Firewalls (Computer Science)
Information Technology
Network Server

Job description

*Our PDC Team are presented with a large amount of IT related tasks that need to be completed. We are searching for several new hires to assist us., * Installing or upgrading equipment maintained by the company in various field locations

  • Configuring hardware and software components after installation
  • Performing routine maintenance on technology equipment
  • Testing equipment to troubleshoot the issues
  • Documenting installation and repairs
  • Maintaining all tools and equipment used during service calls
  • Teaching customers how to use the equipment properly
  • Managing the stock of replacement parts and equipment

Requirements

Do you have a valid Driver's License license?, Do you have experience in Customer communication?, Do you have a Bachelor's degree?, Desktop/Laptops/Servers

Cameras/CCTV

Networking/IT

Access Control

Low Voltage Cabling

Telecom/VOIP/Hosted VOIP, * High school diploma or GED or College Degree required

  • Prefer 1 year of IT experience

Travel

  • Workers with personal vehicles must have a valid driver's license.
  • We do have a limited number of tasks that are public transportation friendly if still interested in part time work.
  • This job requires 100% traveling to our local clients.

Essential Duties and Responsibilities:

  • Hands on experience with computers, cell phones,
  • Experience with firewalls, Internet VPN's remote implementation, troubleshooting, and problem resolution is desired
  • Ability to set up and configure technology hardware
  • Familiarity with backup and recovery software and methodologies
  • Great at organizing inventory, prioritizing, and multitasking
  • Experience with Technology or related field
  • Lifting 20-40 lbs. occasionally. (Computers, Servers, Switches, and other tech parts)

Soft Skills

  • Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users in a clear and concise manner.
  • Proactive and resourceful approach to problem-solving.
  • Ability to work independently and collaboratively as part of a team.
  • Excellent customer service skills, with a focus on providing positive and professional interactions.

Benefits & conditions

Pulled from the full job description

  • Flexible schedule

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