IT Field Tech
PdcGlobal Ent, LLC
Philadelphia, United States of America
2 days ago
Role details
Contract type
Temporary contract Employment type
Part-time (≤ 32 hours) Working hours
Shift work Languages
English Experience level
Junior Compensation
$ 52KJob location
Philadelphia, United States of America
Tech stack
VoIP
System Configuration
Desktop Computing
Virtual Private Networks (VPN)
Firewalls (Computer Science)
Information Technology
Network Server
Job description
*Our PDC Team are presented with a large amount of IT related tasks that need to be completed. We are searching for several new hires to assist us., * Installing or upgrading equipment maintained by the company in various field locations
- Configuring hardware and software components after installation
- Performing routine maintenance on technology equipment
- Testing equipment to troubleshoot the issues
- Documenting installation and repairs
- Maintaining all tools and equipment used during service calls
- Teaching customers how to use the equipment properly
- Managing the stock of replacement parts and equipment
Requirements
Do you have a valid Driver's License license?, Do you have experience in Customer communication?, Do you have a Bachelor's degree?, Desktop/Laptops/Servers
Cameras/CCTV
Networking/IT
Access Control
Low Voltage Cabling
Telecom/VOIP/Hosted VOIP, * High school diploma or GED or College Degree required
- Prefer 1 year of IT experience
Travel
- Workers with personal vehicles must have a valid driver's license.
- We do have a limited number of tasks that are public transportation friendly if still interested in part time work.
- This job requires 100% traveling to our local clients.
Essential Duties and Responsibilities:
- Hands on experience with computers, cell phones,
- Experience with firewalls, Internet VPN's remote implementation, troubleshooting, and problem resolution is desired
- Ability to set up and configure technology hardware
- Familiarity with backup and recovery software and methodologies
- Great at organizing inventory, prioritizing, and multitasking
- Experience with Technology or related field
- Lifting 20-40 lbs. occasionally. (Computers, Servers, Switches, and other tech parts)
Soft Skills
- Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users in a clear and concise manner.
- Proactive and resourceful approach to problem-solving.
- Ability to work independently and collaboratively as part of a team.
- Excellent customer service skills, with a focus on providing positive and professional interactions.
Benefits & conditions
Pulled from the full job description
- Flexible schedule