Job Title: Staff Embedded Software Engineer

We are seeking a highly skilled Staff Embedded Software Engineer who combines deep technical expertise with strong customer-facing abilities. This hybrid role serves as a critical bridge between engineering teams, enterprise customers, partners, and channel organizations., * Serve as the primary technical point of contact for customers, partners, and indirect channel teams.

• Lead technical discovery sessions, requirements gathering, solution reviews, and architecture discussions.
• Provide technical guidance, developer support, and implementation best practices.
• Conduct product demonstrations, technical workshops, and partner enablement sessions.
• Translate customer requirements into actionable engineering deliverables.

Platform Customization & Embedded Engineering

• Design and develop custom features, integrations, and enhancements across the embedded platform.
• Build application-layer services and extensions using Python, Django, and REST APIs.
• Develop customer-facing portals and user interfaces using React.
• Leverage AWS services to build scalable cloud-connected solutions supporting embedded workloads.
• Collaborate closely with hardware, firmware, and systems engineering teams to optimize software performance on target devices.

Architecture, APIs & Systems Integration

• Design, document, and maintain APIs, SDKs, and Interface Design Documents (IDDs).
• Architect embedded-to-cloud workflows and integration solutions.
• Ensure seamless interoperability between embedded devices, cloud services, and customer environments.
• Drive best practices in system architecture, scalability, and reliability.

Technical Troubleshooting & Escalation Support

• Diagnose and resolve complex software, connectivity, integration, and platform-related issues.
• Provide Tier-3 technical support and escalation management.
• Lead root-cause analysis efforts and implement long-term corrective actions.

Project Delivery & Mentorship

• Lead customer-specific development projects from concept through deployment.
• Manage technical direction, timelines, and project deliverables.
• Mentor junior engineers and promote engineering excellence across teams.

The ideal candidate will lead the customization and extension of our embedded platform, driving integrations, API-based solutions, cloud-connected applications, and customer-specific enhancements. This position requires hands-on development experience across Python, Django, React, AWS, and Embedded Systems, along with the ability to engage directly with customers to deliver innovative and scalable solutions., * Bachelor''s degree in Computer Science, Computer Engineering, Electrical Engineering, or a related field.

• Strong expertise in Python and backend service development.
• Hands-on experience with Django framework.
• Proficiency in React for building customer-facing applications.
• Experience with AWS services including Lambda, API Gateway, S3, CloudWatch, IAM, and related technologies.
• Strong background in Embedded Systems Development (C/C++ experience preferred).
• Experience designing and integrating RESTful APIs and platform integrations.
• Excellent communication and stakeholder management skills.
• Proven experience in customer-facing engineering, solutions engineering, developer support, or technical consulting roles.
• Strong understanding of hardware-software interaction, system debugging, and complex troubleshooting.

Preferred Qualifications

• Experience in Developer Relations, Technical Evangelism, or Technical Account Management.
• Knowledge of Embedded Linux, RTOS environments, and firmware-to-cloud architectures.
• Experience working with VARs, ISVs, System Integrators, and channel partners.
• Background in pre-sales engineering, solution consulting, or customer-led solution design.
• Experience leading enterprise customer implementations and platform adoption initiatives.