IT Administrative Analyst

Under the general supervision of the IT manager, the IT Administrative Analyst performs a variety of IT tasks related to IT requisition creation and purchasing, cross-functional coordination of various IT requests, tracking following and closing IT tasks as assigned, and supporting various IT-related requests and support needs In addition, the Analyst will support reporting & analytics for the value realization team.

In supporting purchase requests, the Analyst will:

• Create and manage purchase requests and track them for approvals in a timely manner

• Analyze and respond to requests related to IT purchases, such as hardware, software, subscriptions, and peripherals

• Process purchase requisitions into the procurement system

• Perform quality checks all incoming purchase requisitions, including SOW/Quote between Digital & Indirect Supply chain

• Supports internal team with purchase order support Coordinate with internal team re: questions, status, & issue resolution.

• Liaise with internal departments, such as managers, supply chain and finance, to clarify ensure timely submission of all requests for goods and services.

• Process service requests for end user hardware, including submitting purchase requests, receipt of goods and deployment to end users

In supporting reporting & analytics, the Analyst will

• Gather Data from various sources to develop reports
• Update monthly KPI & metrics for the team
• Support Digital PO receipt process in the procurement system
• Support process improvement initiatives
• Offer reporting & analytical assistance to the Digital team

• Strong organization & time management skills

• Attention to detail

• Effective Communication and Collaboration skills

• Problem solving & critical thinking skills

• Ability to multitask

• Experienced in Microsoft Office Suite and other relevant procurement software (e.g. Coupa)