ICT Security Support Technician

CHS Group
Nottingham, United Kingdom
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English

Job location

Nottingham, United Kingdom

Tech stack

Microsoft Windows
Command-Line Interface
Computer Security
System Configuration
Digital Assets
OSI Models
Linux System Administration
Networking Basics
Routing
Network Protocols
Phishing
Security Support Provider Interface
Security Information and Event Management
TCP/IP
Firewalls (Computer Science)
Computer Equipment
Cybercrime
Patch Management

Job description

As the ICT Security Support Technician, you'll support our cyber security operations, by assisting with the protection of digital assets, networks, and systems from cyber threats.

You'll identify, monitor and respond to security incidents, conducting routine security checks, and supporting the wider IT team with implementing best security practices.

As the ICT Security Support Technician, your duties will include:

· Assist in the monitoring and analysis of security alerts and logs, using security tools such as SIEM systems.

· Help to identify and respond to security incidents, in line with our incident response process.

· Conduct routine vulnerability scans and support in remediation activities.

· Support with user awareness initiatives including phishing simulations and cyber hygiene campaigns.

· Assist in maintaining and updating security documentation, including asset registers, risk logs and access control records.

· Monitor patch management schedules and assist in ensuring timely updates to systems and applications.

Requirements

· Knowledge of Networking Fundamentals Understanding of TCP/IP, OSI model, routing, switching, firewalls, and network protocols and basic network troubleshooting skills.

· Be familiar with Windows and Linux environments, including basic command-line operations.

· Have basic IT Support experience in helpdesk, technical support, or general IT assistance roles.

· Experience with installing, configuring, and troubleshooting computer hardware and software.

· Access to transport for work purposes and business insurance for own vehicle where appropriate.

Benefits & conditions

Employee discount scheme (retail, leisure, gym membership and fitness equipment)

  • Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)

  • Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning

  • Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee.

  • Employee Assistance Programme

  • Cycle to work scheme (salary sacrifice)

  • One day off a year to volunteer for a charity of your choice

  • 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service

  • Holiday purchase scheme- up to 5 days per annum (pro rata for part-time staff)

  • Company sick pay

  • 58p per mile business mileage allowance

  • Refer a friend scheme (£250)

  • Contributory pension scheme, which both you and CHS contribute to

  • Enhanced maternity and paternity leave

  • Flexible Working Policy

  • Full induction

  • Comprehensive free training and development opportunities with paid time off

  • Free onsite/nearby parking

  • Hybrid Working Policy

  • Flexitime

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