Operating Systems Software Programmer I (NS)

The primary purpose of this position is to provide advanced lead technical (technical expert) support in the development, installation, modification, and maintenance of specialized and complex computer systems software, communications software, various layered products, and third-party software. This position may be responsible for providing critical or 24x7x365 support for mission-critical IT systems located in Wake County and Forest City, NC. Work involves monitoring and fine-tuning operating systems software, resolving technically complex problems, and managing projects for new releases and versions of software. Support consists of providing extensive server operating system and Active Directory technical knowledge to application developers, application designers, support staff, and management. Work involves assisting analysts, programmers and users on complex applications for providing compatibility and analysis of software constraints with existing operating systems software and for providing systems software design, modification and tailoring as required. Provides cost/benefit evaluations of vendor supplied software and recommends hardware configurations as needed. Work involves monitoring CPU cycles, storage utilization, Input/Output utilization, and disk space utilization. Addresses the root cause of problems rather than providing temporary repairs. While so doing, also communicates with all stakeholders both vertically and horizontally to ensure all efforts, whether project or support related, is ratified, understood, is in accordance with security plus architecture best practices, and is agreed upon by stakeholders. This position also must have a thorough knowledge of operating systems (such as Linux, Unix, Microsoft, z/OS) to aid in troubleshooting., The Office of the Secretary serves as the executive leadership arm of the North Carolina Department of Health and Human Services (NCDHHS), guiding the Department's mission to improve the health, safety, and well-being of all North Carolinians. Through strategic oversight and collaborative leadership, the Secretary's Office supports the effective coordination of over a dozen core divisions, ensuring that agency-wide priorities are aligned, resources are used responsibly, and services are delivered with equity and impact., In collaboration with our partners, the North Carolina Department of Health and Human Services (DHHS) protects the health and safety of all North Carolinians and provides essential health and human services. The IT division (ITD) is one of the divisions that report to the Operational Excellence portfolio. The ITD division comprises four sections: Implementation and Operations, Strategy and Workforce, Enterprise Technology, and Vendor and Finance. ITD offers the following services but not limited to implementations, operations, project/portfolio management, infrastructure, consulting, business division liaison, digital transformation, IT strategy, enterprise technology, IT contract and vendor management, and data office services., * Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.

• Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
• For a list of organizations that perform this specialized service, please visit the NACES membership website at ;/li>

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations, and cover letters may be uploaded with your application.

Veterans' and National Guard Preference

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Considerable knowledge of Windows server operating systems.
• Considerable knowledge of Red Hat Enterprise Linux server operating systems.
• Considerable knowledge of VMware and Horizon View., Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor's degree in computer science or an IT related field or a closely related field from an appropriately accredited institution and three years of progressive experience in systems software programming

OR

Associate degree in computer science or an IT related field or a closely related field from an appropriately accredited institution and four years of progressive experience in systems software programming

OR

An equivalent combination of education and experience.

*NOTE: This position is a hybrid position and may require on-site work in Wake County NC and occasional on-site work in Forest City NC?

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range: $81,504.00 - $122,256.00 Recruitment Range: $90,000.00 - $110,000.00

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence., The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.