Job location
Culver City, United States of America
Tech stack
Microsoft Windows
Apple Mac Systems
Computer Networks
Dynamic Host Configuration Protocol
Linux
DNS
OSI Models
Network Architecture
Networking Basics
Network Service
TCP/IP
Transport Layer Security
Laptops
Job description
We are seeking a Support Engineer to provide essential technical assistance for our organization's hardware and network infrastructure. This role involves direct interaction with users to resolve technical issues, ensuring operational stability and efficiency in a high-availability environment. The position requires a proficient troubleshooter with experience across multiple operating systems and networking principles., * Provide in-person hardware support for laptops, including Windows, Linux, and Mac operating systems.
- Troubleshoot and resolve Audio/Visual (AV) equipment issues.
- Perform PC repair, deployment, and liquidation tasks as required.
- Address and resolve issues in a multi-user, high-availability environment.
- Deliver IT support for client, server, and network services.
Requirements
Technical Skills: Candidates should demonstrate knowledge of networking concepts including DNS, DHCP, SSL, the OSI Model, and TCP/IP. Experience with PC repair, troubleshooting, and hardware deployment is required.
Experience: Experience with direct, in-person customer support is necessary for this role.
About the company
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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