Solution Architect - Digital & E-commerce

The Solution Architect - Digital & E-commerce at Toyota Motor Europe bridges business and IT to design and govern scalable digital sales solutions. The role focuses on creating end-to-end architectures for customer-facing platforms, ensuring strong data quality, integration, security, and performance. It aligns business needs with enterprise standards, supports system integration across markets, and provides hands-on guidance during critical incidents. Acting as a trusted partner, the architect ensures robust, future-proof solutions that enhance customer experience and support Toyota's digital transformation across European sales and value chain operations., We are excited to be transforming into a mobility company focusing on bringing even more happiness to our customers through various mobility solutions. Your team and your responsibilities: Team/division description: The role sits within the IT & Digital (IT&D) organisation, supporting Sales & Value Chain systems. The team plays a key role in shaping and governing the digital architecture that underpins Toyota's European Sales & Value Chain transformation, operating across multiple markets and stakeholders. Job purpose: The Solution Architect Digital & E-commerce acts as a key interface between business, IT delivery teams, operations teams and suppliers, translating business needs into sustainable digital solutions. In addition to architecture and governance responsibilities, the role also requires a pragmatic and hands-on approach during critical incidents or major quality/security issues, supporting root-cause analysis, solution validation and coordination with Core IT and operational teams to restore service stability and protect customer experience., Digital & E-commerce Solution Architecture

• Define and maintain end-to-end solution architectures for digital platforms and e-commerce solutions (e.g. customer-facing applications, sales portals, digital services) with a strong emphasis on data quality and data flows.
• Design architectures that support online sales journeys, customer experience, performance, scalability and availability.
• Ensure solutions are aligned with enterprise digital platforms, cloud strategies and integration standards.
• Ensure solutions comply with enterprise security, privacy and compliance standards.

Business & IT Alignment

• Act as a trusted architectural partner for Digital & E-commerce stakeholders.
• Translate business requirements into clear, realistic and future-proof digital solution designs.
• Challenge requirements constructively to ensure optimal customer experience, performance and maintainability.

System Integration & Data Quality

• Define and govern integrations between e-commerce platforms, backend systems, APIs and data layers.
• Ensure data quality, consistency and traceability across digital and sales systems.
• Assess and manage end-to-end impacts of changes across digital channels, data and downstream systems.
• Validate corrective actions and ensure lessons learned are incorporated into architecture, integration and operational improvements.

Architecture Governance & Collaboration

• Close collaboration with Enterprise architecture team and ensure alignment with capability mapping.

• Lead and participate in solution architecture reviews and alignment forums for digital and e-commerce initiatives.

• Ensure architectural continuity from concept and design through to implementation and operation

• Document architecture designs, decisions, risks and technical trade-offs.

• Provide architectural oversight during build, integration, testing and deployment.

• Support resolution of complex issues impacting digital performance, security or integration.

• You are fluent in English (TME business language)
• Master's degree or equivalent experience in IT, Engineering or a related field
• You have minimum 5 years of experience as Solution Architect
• Solid understanding of System integration patterns, Data models, data flows and data quality concepts, as well as enterprise applications typically used in digital and ecommerce ecosystems
• Ability to balance business pragmatism and architectural discipline.
• Experience working in complex, multi stakeholder enterprise environments.
• Strong experience in end-to-end, data-centric solution architecture, including integration and interface design.
• Experience with architectural documentation and modelling tools (e.g. Bizzdesign).
• Strong analytical and structured thinking
• Excellent stakeholder communication, able to explain complex topics in simple terms
• Constructive challenger mindset (solution-oriented, not academic)
• Reliable, consistent, and detail-oriented in follow-up and governance
• Comfortable working hands-on with applications, integrations and data flows.
• Pragmatic mindset with willingness to go beyond architecture governance when business continuity or customer experience is at risk., Experience with digital or e-commerce platforms (B2C or B2B), customer-facing digital ecosystems or online sales solutions.

We offer a dynamic multicultural work environment with broad opportunities to learn every day and exciting career pathways that help you explore different disciplines or areas of expertise. Your benefits:

• Competitive salary package based on your experience, including a bonus plan depending on individual and/or company results;
• Flexible reward plan that will allow you to personalise part of your reward plan and balance it in line with your priorities by opting for extra insurance, more mobility options (bike lease), extra holidays and more;
• Meal and eco vouchers;
• Insurance package (medical, life, disability, pension);
• Extra paid holidays (Toyota days, seniority days…) above the legal holidays. More can be added through our flexible reward package;
• Flexible working hours and hybrid working (homeworking, 20 days from abroad);
• Interesting car lease formulas and discount when buying a Toyota or Lexus;
• Various company discounts - Exceptional terms and prices on products and services from your favourite brands and retailers;
• Company restaurant - Warm dishes, salads and desserts daily, including Japanese and traditional Belgian specialties, as well as a vegan/vegetarian option;
• Sport facilities - Tennis, squash, volleyball, football and softball pitches are available at various Toyota sites;
• Team building activities and other personnel related events;
• Programs to support your physical and social well-being.

A truly diverse, equitable and inclusive workplace

TOYOTA is one of the world's largest automobile manufacturers and a leading global corporation. Founded in 1937. Toyota now sells vehicles in 170 countries and employs over 350.000 people. Based in Brussels, Belgium, and staffed by 2.700 people and more than 60 nationalities, Toyota Motor Europe (TME) handles the wholesale marketing of Toyota and Lexus vehicles, parts & accessories, and manages Toyota's European R&D, manufacturing, and engineering operations., At Toyota Motor Europe, we are committed to providing equal employment opportunity to all. All our recruitment decisions are based on the individual and their qualifications along with the job requirements. The selection process is without regard to nationality, sexual orientation, gender identity or expression, age, religion, ethnicity, disability or other personal characteristics. We do not tolerate harassment or discrimination as our individual experiences and overall diversity is our key strength. Together we have the power to make a positive change and go beyond the ordinary.