Automation Engineering Manager

Water underpins everyday life, yet it remains an industry that is still evolving in how it uses automation, AI and digital technologies to transform operations. At Southern Water, that is changing.

We are building a new Process & Intelligent Automation capability at the heart of the organisation. This is not about incremental improvements, it is about embedding automation, AI and digital engineering into how work gets done, creating a more efficient, resilient and future-ready business.

As Automation Engineering Manager, you will play a critical role in shaping that future.

This is a senior technical leadership role within a growing capability, giving you the opportunity to lead the design, development and delivery of automation and AI-enabled solutions at scale. You will set engineering standards, drive delivery excellence and build a high-performing team that delivers real business value.

Working closely with Architecture, Platform and Process teams, you will influence the automation roadmap, shape delivery approaches and ensure solutions are secure, scalable and aligned to enterprise standards.

This role goes beyond delivery management - it is about building an engineering function that enables automation and AI at enterprise scale.

What you'll be responsible for:

• Leading the design and delivery of complex automation, workflow and AI-enabled solutions across Power Platform, RPA, Logic Apps, Alteryx, Foundry and Co-Pilot Studio
• Translating business and process requirements into robust, scalable and secure solution designs
• Owning end-to-end delivery, including build, testing, deployment, documentation and transition to operations
• Setting and enforcing engineering standards, ensuring quality, resilience and maintainability across all solutions
• Providing technical leadership, coaching and mentoring to Automation Engineers at different levels of seniority
• Conducting code reviews, peer reviews and quality assurance to uphold engineering best practice
• Building reusable components, patterns and frameworks to improve delivery efficiency and consistency
• Working closely with Platform Engineering to ensure secure environments, governance and deployment practices
• Collaborating with Architecture to ensure solutions align with integration patterns, security models and governance standards
• Partnering with Process teams to ensure solutions support optimised processes and measurable performance improvements
• Leading the resolution of complex technical issues, defects and performance challenges
• Driving continuous improvement across engineering practices, tooling and delivery approaches
• Exploring emerging technologies, including AI and Co-Pilot capabilities, to drive innovation and value, Southern Water is delivering a generational transformation across the business, investing significantly to improve resilience, sustainability and customer outcomes.

You will be joining at a time of real change, as part of a new capability that sits at the core of how the organisation evolves. This is a unique opportunity to define the foundations of process architecture in a business that is actively transforming how it operates.

We offer an environment where you will have real ownership, visibility and impact, working alongside senior stakeholders to shape strategic direction and deliver meaningful change.

Our mission is to protect and enhance life through water - and this role will directly contribute to how we achieve that., In line with Southern Water's security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years.

Appointment to this role is subject to the successful completion of all pre-employment checks, including security vetting.

Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment. Some positions may also require higher levels of security vetting, which may involve providing additional documentation.

Do you have experience in ServiceNow?, * Extensive experience designing and delivering automation solutions across multiple technologies

• Strong hands-on expertise across Power Platform, RPA, Logic Apps, Alteryx or similar platforms
• Proven technical leadership experience within automation or digital delivery teams
• Strong understanding of cloud governance, including DLP, RBAC, identity and secure integrations
• Experience working with APIs, integrations and enterprise data platforms
• Excellent problem-solving and troubleshooting skills across complex technology environments
• Ability to lead, mentor and develop engineering teams
• Strong stakeholder engagement skills across technical and non-technical audiences

Desirable

• Microsoft certifications (e.g. PL-400, PL-500, PL-600, AZ-104, AZ-204)
• Blue Prism or ServiceNow RPA certifications
• Experience with AI tooling (e.g. Co-Pilot Studio, Azure OpenAI)
• Knowledge of data governance and platforms such as Purview
• Exposure to cloud engineering, data engineering or AI/ML practices
• Experience in regulated or asset-intensive environments

Salary: Starting salary of up to £72,000, commensurate to skills and experience.