Data & Automation Analyst

• Design, develop and maintain data pipelines, dashboards and reports to support operational decision-making and performance measurement
• Develop automation solutions (RPA, scripts, ETL jobs) to remove manual tasks and improve process throughput across warehouse, transport and customer service teams
• Work with cross-functional stakeholders (operations, planning, IT, supply chain) to translate business problems into analytics and automation deliverables
• Analyse operational data (OTIF, throughput, returns, shrinkage, vehicle utilisation) to identify root causes and recommend data-driven improvement actions
• Create and maintain clear technical documentation, data dictionaries and runbooks to ensure solutions are supportable and auditable
• Implement and maintain data quality controls and monitoring to ensure reliable insights and automation outcomes
• Support deployment and change management activities, including testing, user training and post-implementation reviews
• Produce concise management reports and visualisations for senior stakeholders to inform strategy and operational planning
• Champion continuous improvement and best practice in data engineering, analytics and automation across the business

• Proven experience in data analysis, automation development or business intelligence within operations, logistics or related environments
• Practical skills in SQL and experience with at least one scripting or programming language (Python, R, or similar)
• Experience building dashboards and visualisations using tools such as Power BI, Tableau or Looker
• Familiarity with ETL concepts, data warehouses and cloud data platforms is desirable
• Knowledge of automation technologies (RPA tools, workflow automation, API integration) and a track record of delivering automation projects
• Strong analytical mindset with attention to detail and the ability to present complex information clearly to non-technical stakeholders
• Excellent communication and collaboration skills with a pragmatic, hands-on approach
• Experience of working with operational KPIs (throughput, OTIF, delivery performance) and driving process improvement through data
• Self-motivated, organised and able to manage multiple priorities in a fast-paced environment

Working hours, location and flexibility:

• Full-time role with standard business hours; flexible start/finish times available

• Competitive salary appropriate to role level (£27,851.20 per annum)
• Pension scheme provided by Legal & General
• Life Assurance and access to Medicash for health and wellbeing support
• Employee discounts and product offers
• Learning and development, with clear progression pathways into data engineering, automation or analytics leadership roles