Scrum Master / Agile Coach

We are seeking an experienced Scrum Master / Agile Coach with 3-6+ years of experience leading Agile practices in operational, infrastructure, or production support environments. This role will support network and IT operations teams, driving Agile transformation efforts beyond traditional software development and fostering a culture of continuous improvement.

The ideal candidate has strong expertise in Scrum, Kanban, Lean, and flow-based systems-particularly in environments with high volumes of unplanned work. You will coach teams new to Agile, guide them through increasing levels of Agile maturity, and help establish sustainable delivery practices within scaled Agile frameworks (e.g., SAFe or equivalent).

Responsibilities include facilitating Agile ceremonies, optimizing workflows, managing backlogs, configuring Jira Software and Jira Align, tracking metrics, and supporting incident management and high-severity event coordination. Familiarity with enterprise networking concepts (routers, switches, firewalls, load balancers) is preferred.

Agile certifications such as CSM, CSP, PMI-ACP, ICA-ACC, or similar are preferred. Strong communication skills, operational awareness, and experience supporting network or infrastructure teams are essential for success in this role. Equal Opportunity Employer / Disabled / Protected Veterans

For temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. _Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.