Application Engineer-TS/SCI with Poly

Caci Inc
Laurel, United States of America
11 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
$ 182K

Job location

Laurel, United States of America

Tech stack

Testing (Software)
JIRA
Bash
Linux
Red Hat Enterprise Linux - RHEL
Ansible
Scripting (Bash/Python/Go/Ruby)
Puppet
Docker
User Accounts

Job description

CACI is actively searching for Application Engineers to join our Maryland team. This role is perfect for individuals who thrive on connecting client expectations with the technical expertise of engineering teams. As an Application Engineer, you will play a pivotal part in designing, customizing, and testing software or hardware solutions to meet unique client requirements.

Your responsibilities will include providing engaging pre-sales demonstrations, ensuring smooth post-sales integration, and offering ongoing troubleshooting support. You'll essentially be the bridge between what our clients need and what our engineering teams deliver, making a real impact on every project.

Responsibilities:

  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) support.
  • Provide technical support to customers.
  • Troubleshoot customer issues.
  • Create and maintain user accounts.
  • Assist customers with application configurations.
  • Work directly with vendor support where needed.

Requirements

  • Experience or familiarity with Tenable products
  • Active TS/SCI with Poly
  • Heavy understanding and navigation of Linux (specifically Red Hat)
  • Ansible or Salt/Puppet
  • Experience with ticketing applications such as Jira or Snow.
  • Good communication skills.

Education and Experience:

  • 10 years minimum experience and a high school diploma/GED
  • 8 years minimum experience and an Associates Degree
  • 6 years minimum experience and a Bachelor's Degree
  • 4 years minimum experience and a Master's Degree
  • 2 years minimum experience and a Doctorate's Degree
  • All experience and education will be in a technical field directly related to the labor category being proposed and all diplomas, GED certificates, and degrees will be from accredited institutions.

Desired:

  • Docker
  • Bash or Python Scripting

Benefits & conditions

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is: $86,600 - $181,800

About the company

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.

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