Lead Technical Program Manager- Chief of Staff

As a Lead Technical Program Manager- Chief of Staff within Product Management Business Enablement and Transformation (BET), you are a trusted confidant and partner to the PM domain leader, balancing ideas and operational strategies, providing wide ranging perspectives, and sharing thematic feedback.

Product Management Business Enablement and Transformation (BET) Team Description

PM BET is the team within Core and Foundational Platforms that drives execution, operating cadence, portfolio and vendor governance, organizational effectiveness, and talent priorities across a global engineering-led infrastructure organization.

The team partners closely with PM leadership, Product Management, Client Solutions, and line-of-business stakeholders to improve execution discipline, strengthen efficiency, and translate strategy into coordinated outcomes across the platform domain.

Job Responsibilities:

• A trusted confidant and partner to the PM domain leader, balancing ideas and operational strategies, provide wide ranging perspectives, and sharing thematic feedback.

• Ensure the leader is effectively prepared for sessions / internal processes (e.g. Monthly Business Review) that require additional due diligence and preparation. This requires topic ownership, challenging peers, and effective storytelling.

• In partnership with engineering leads and product owners, drive the Book of Work for engineering teams to be aligned to OKRs and track deliverables to an integrated roadmap.

• Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.

• Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.

• Corporate function partnership (primarily HR, Finance & Business Management), and preparing necessary communications into the organization.

• Ownership of resource management, tracking HC and financials to budget and maintaining organizational hygiene in respect to firmwide guidance

• Create, improve and maintain cadenced processes to ensure successful and consistent execution of deliverables. Eliminate toil where opportunity arises.

• Prepare and deliver data-driven recommendations and supporting materials to support executive and key stakeholder decisions.

• In partnership with HR, run talent management sessions and promotion radar reviews.

• 6+ years of experience in program/project/technology management, consulting, operations, or a combination of these
• Excellent verbal and written communication skills with the ability to collaborate and work with senior leaders.
• Strong in Resource Management; Technological, Organizational and/or Operational Change Management; Portfolio Management; Conflict Resolution; Negotiation; Risk and Controls; and Partnership and Influence
• Experience taking complex and ambiguous information and refining it into meaningful content and clear action plans.
• Ability to establish and build strong relationships and partnerships across cross-functional teams.
• Ability to influence, organize, and direct people across various seniorities, teams, and departments.
• Commitment to diversity, ethical, accountable, and transparent leadership
• Desire to take on increasing management responsibility and project/program ownership.
• Strong data analysis and presentation skills with proficiency in MS Excel and PowerPoint

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.