eCommerce Specialist
Role details
Job location
Tech stack
Job description
We are seeking a detail-oriented and tech-savvy E-Commerce Specialist to support our online sales operations across Amazon, eBay, Shopify, and Walmart totaling more than $12 million annually. The ideal candidate will play a key role in ensuring accurate order processing, pricing consistency, inventory accuracy, and customer satisfaction across all sales channels., * Manage product listings across Amazon, eBay, Shopify, and Walmart, ensuring accurate descriptions, pricing, and high-quality images.
- Update website content to reflect current rebates, sales, and promotions.
- Monitor order flow and address issues across Amazon, eBay, Shopify, and Walmart using an ecommerce connector.
- Manage orders through an ecommerce connector and correcting any errors to ensure timely fulfillment. Monitor and reconcile inventory levels across platforms; enter adjustments as needed.
- Manage product returns and issue refunds.
- Support stock replenishment processes across channels, ensuring product availability. Quantities are uploaded automatically through a connector.
- Assist with inbound sales calls and provide accurate product and order information.
Requirements
- Assist with inbound sales calls and provide accurate product and order information.
- Previous experience in e-commerce operations or multi-channel retail preferred.
- Familiarity with platforms like Amazon Seller Central, eBay Seller Hub, Shopify, Walmart Marketplace.
- Strong attention to detail and ability to troubleshoot issues independently.
- Excellent organizational and time management skills.
- Strong communication skills-both written and verbal.
- Comfortable using tools like AfterShip, ecommerce connectors, inventory management systems, and basic CMS platforms.
Preferred Skills (Not Required):
- Assist with inbound sales calls and provide accurate product and order information.
- Comfortable using tools like AfterShip, inventory management systems, and basic CMS platforms.
- Basic knowledge of HTML/CSS for light content edits.
- Bilingual (Spanish/English) a plus.
If you are passionate about e-commerce and ready to take our online presence to new heights, we invite you to apply today and become a part of the Gulf Coast Avionics family!
Benefits & conditions
401(k), Health insurance, Retirement plan, 401(k) matching, Paid time off, Vision insurance, Dental insurance, Life insurance, * 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance