IT Service Engineer

Manage, monitor, and support Azure cloud infrastructure, including virtual machines, networking, and storage Provide Tier 2/3 technical support for infrastructure, application, and service-related issues Troubleshoot incidents, perform root cause analysis, and implement long-term solutions Assist with Azure deployments, configurations, and migrations Maintain system security, access controls, and compliance within Azure environments Collaborate with cross-functional teams to improve system performance and reliability Create and maintain technical documentation, procedures, and knowledge base articles Support automation efforts using scripting tools (PowerShell, Azure CLI, etc.)

We are seeking a skilled IT Service Engineer with strong experience in Microsoft Azure to support and maintain cloud-based infrastructure and services. This role is responsible for ensuring system reliability, resolving technical issues, and optimizing performance across cloud and on-prem environments., Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience) 3+ years of experience in IT support, systems engineering, or cloud operations Hands-on experience with Microsoft Azure services (VMs, Azure AD, networking, storage, etc.) Strong troubleshooting skills across Windows/Linux environments Experience with monitoring tools and incident management processes Proficiency in PowerShell or other scripting languages, Azure certifications (e.g., Azure Administrator Associate) Experience with Office 365 and Active Directory Familiarity with ITIL practices and service management tools (ServiceNow, Jira, etc.) Knowledge of backup, disaster recovery, and security best practices

Key Skills:

Problem-solving and analytical thinking Strong communication and customer service skills Ability to manage multiple priorities in a fast-paced environment Team-oriented with a proactive approach to issue resolution Equal Opportunity Employer / Disabled / Protected Veterans

For temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. _Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.