Computer Support Technician

The Insurance
Hays, United States of America
5 days ago

Role details

Contract type
Permanent contract
Employment type
Part-time / full-time
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
$ 44K

Job location

Hays, United States of America

Tech stack

Microsoft Active Directory
System Configuration
Desktop Computing
Transmission Control Protocol (TCP)
Tablet Computers
Software Troubleshooting
Peripherals
Information Technology
Laptops
User Administration
User Accounts

Job description

As a Computer Technician, you will be responsible for the following duties:

  • Providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.

  • Installing, configuring, and maintaining desktop computer systems and applications.

  • Troubleshooting software and hardware issues on desktops, laptops, mobile devices, and peripherals.

  • Collaborating with others to resolve technical problems.

  • Analyzing technical issues to identify root causes and implement solutions.

  • Managing user accounts and providing support for password resets.

  • Track and document technical issues.

  • Communicating effectively with end-users to provide guidance and instructions on problem resolution.

Requirements

Do you have experience in TCP?, Do you have a High school diploma or GED?, To be successful in this role, you should possess the following qualifications:

  • Proficiency in TCP/IP networking protocols.

  • Experience in software troubleshooting and resolving technical issues.

  • Knowledge of operating systems for system administration tasks.

  • Ability to analyze complex technical problems and develop solutions.

  • Experience working in a help desk or technical support environment.

  • Competence in supporting mobile devices such as smartphones and tablets.

  • Familiarity with Active Directory user management.

This position offers an exciting opportunity for individuals who are passionate about technology and enjoy solving technical challenges. If you meet the qualifications above, we encourage you to apply for this rewarding role as a Computer Technician.

Job Types: Full-time, Part-time, * High school or equivalent (Required)

Experience:

  • IT: 2 years (Preferred)

Benefits & conditions

Pulled from the full job description

  • Referral program
  • Professional development assistance
  • 401(k)
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Dental insurance, * 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program

Apply for this position