IT Conversion Technician
Role details
Job location
Tech stack
Job description
Operations ServiceNow Encryption Communication Detail Oriented Business Valuation Hardware Components CompTIA Certification Full Stack Development Artificial Intelligence Business Transformation Technical Procedure Compliance Troubleshooting (Problem Solving) Description:
Shift / Schedule: (3rd shift and 4 by 10s)
This team will be working Overnight Monday-Thursday from 12:30am-11:30am or 2:30am-1:30pm, with an hour unpaid lunch, with each person expected to convert 3 onsite locations a night (conversions are estimated to take 3 hours).
The IT Conversion Technician is responsible for executing server conversions for end-user locations by following documented conversion walkthrough procedures. This role performs detailed pre-conversion readiness checks, executes server host swaps and data migrations, validates encryption, configures software and hardware components, performs post-conversion testing with stores, and completes all required documentation. The technician is also responsible for troubleshooting issues during conversions and coordinating escalations or rollbacks when required.
This role performs hands-on technical execution and works directly with store contacts during live conversions.
Main responsibilities
Pre-Conversion
(Day Before)
- Complete conversion checklists and readiness validation
- Schedule host encryption
Day-Of Conversion Execution
- Verify host encryption completion
- Confirm processing date and credit card settlement
- Coordinate host swaps with stores
- Perform data migrations using approved Jenkins jobs
- Validate file transfers and database integrity
- Join hosts to the domain and correct time synchronization
- Install drivers, software, certificates, and required updates
- Configure printers, caller ID, replication, and services
- Conduct post-conversion calls with stores
- Document completion and update ServiceNow and related systems
- Rerun failed jobs and corrective steps
- Execute documented rollback procedures when required, Milford, MIOn-Site Tires Visionary Innovation Positivity Engine Tuning Water Testing Artificial Intelligence Engineering Design Process +0 Consumer Lending Advisor OneMain Financial Brighton, MIOn-Site Sales Loans Finance Budgeting Leadership Management Collections Multitasking Financial Sales Customer Service Influencing Skills Debt Consolidation Insurance Products Business Development Customer Empowerment Influencing Without Authority Medical Practices And Procedures Management Training And Development
Requirements
-
Familiarity with server swaps, data migrations, and scripted processes
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Comfortable running Jenkins jobs and validating system outputs
-
Strong troubleshooting skills in live production environments
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Clear communication skills for real-time store coordination
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Ability to follow detailed technical procedures precisely
Work Environment
· Remote execution with live end-user interaction
· Early morning, overnight, or time-sensitive conversion windows
· Production-impacting work requiring accuracy and attention to detail
Please apply if you're interested in hearing more about the opportunity
We are looking to set up interviews as early as next week
- CompTIA Certifications are desirable for this role , Novi, MIRemote Timelines Visionary Surfacing LED Lamps Filleting Management Innovation Checklists Vibrations Mathematics 3D Modeling Traceability Dimensioning Communication Collaboration Metal Coating Microsoft Word Detail Oriented Microsoft Excel Data Management Lighting Design File Management Injection Molding Plastic Materials Change Management CAD Data Exchange Technical Research Workflow Management Automotive Lighting Microsoft PowerPoint Computer-Aided Design Packaging And Labeling Functional Requirement Manufacturing Processes Artificial Intelligence Customer Data Management Engineering Change Order Teamcenter (PLM Software) Engineering Design Process Change Management Processes Product Lifecycle Management Geometric Dimensioning And Tolerancing Computer Aided Three-Dimensional Interactive Application (CATIA)
Benefits & conditions
This is a Contract to Hire position based out of Ann Arbor, MI. Pay and Benefits
The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type