Remote iTrent Systems Administrator
Role details
Job location
Tech stack
Job description
Reporting into the HRIS Manager, you'll be the go-to specialist for all things iTrent, helping to shape the system's functionality, streamline processes, and ensure it's being used to its full potential. You'll be a core part of the HR Transformation and Systems team, supporting HR teams, managers, and employees to improve their system experience while ensuring compliance with data regulations and internal policies.
You'll drive continuous improvement through system enhancements, manage relationships with third-party suppliers, and provide technical guidance on cross-functional projects., * Support the scoping, design, and delivery of system upgrades and enhancements in line with organisational needs.
- Troubleshoot and resolve system issues across iTrent modules.
- Perform rigorous system and user acceptance testing (UAT) ahead of go-live.
- Manage change requests and ensure communication with stakeholders on updates and timelines.
- Maintain accurate and up-to-date system documentation including process maps, SOPs, and user guides.
- Provide subject matter expertise on iTrent functionality to internal project teams.
- Monitor user support queries and act as a liaison with MidlandHR as needed.
- Administer day-to-day system tasks (e.g. access permissions, reference tables, workflows).
- Champion data protection and GDPR compliance within system usage.
- Contribute to training resources such as user guides and how-to videos.
- Keep up to date with sector trends and developments within HR systems.
Requirements
Essential:
- Proven hands-on experience with iTrent across multiple modules (e.g. workflow creation, function access builds, audit functionality).
- Knowledge of HR best practice and data governance.
- Strong documentation and process mapping skills.
- High attention to detail and a commitment to data quality.
- Excellent communication skills with the ability to liaise with stakeholders at all levels.
- Experience handling confidential and sensitive data professionally.
- Strong problem-solving skills and a continuous improvement mindset.
- Ability to prioritise workload and work autonomously.
- Advanced Excel skills and confident use of the wider MS Office suite.
Desirable:
- Previous experience in a HR environment or with HR systems training.
- Familiarity with GDPR and managing sensitive personal data.
- Experience of working with third-party system providers.
- Understanding of HR system reporting and data structures.
- Experience in structured project work and system upgrades.
Benefits & conditions
6-month FTC, paying £35,220 per annum with strong company benefits. Working home-based with travel to one of their main sites, London, Leeds or Manchester