Customer Service Advisor (SAP)

Heywood Distribution Park
Bradford, United Kingdom
9 days ago

Role details

Contract type
Permanent contract
Employment type
Part-time (≤ 32 hours)
Working hours
Shift work
Languages
English
Compensation
£ 25K

Job location

Remote
Bradford, United Kingdom

Tech stack

SAP ERP
Salesforce
SAP Applications

Job description

As a Customer Service Advisor, you will be responsible for delivering high-quality service across multiple customer touchpoints while supporting order processing and sales activity.

Your duties will include:

  • Acting as the first point of contact via phone, email and online systems, handling customer enquiries and orders
  • Processing orders accurately using SAP, CRM systems (Salesforce) and internal platforms
  • Managing stock availability queries and resolving customer issues effectively
  • Building strong relationships with customers and internal teams to deliver a seamless service
  • Supporting sales activity by identifying opportunities and promoting suitable products
  • Working to KPI targets and maintaining high levels of accuracy and service standards, Customer / Sales Administrator - Multiple applicants Location: Bradford, BD4- Parking onsite Salary: £24,800 - £25,000 (rising to £26,000 upon successful completion of probation) Start Date: Immediate Hours: 8:30-5:00pm... 20h ago Apply

Requirements

  • Previous experience in customer service, customer support, sales support or order processing
  • Working knowledge of SAP and ideally CRM systems such as Salesforce
  • Experience working towards targets or service level agreements (SLAs)
  • Strong communication skills with a confident and professional telephone manner

Experience within healthcare, medical devices or a regulated environment would be an advantage but is not essential.

Benefits & conditions

Meridian Business Support * Permanent * Heywood, Greater Manchester, England, United Kingdom * £15.14k / year * 20h ago Customer Service Advisor (Part Time)| Heywood Distribution Park, Heywood | 20 hours per week (Monday to Friday, 9:30am to 2:00pm) |£15,135 + 10% bonus + strong benefits package Meridian Business Support are recruiting for a Customer Service Advisor to join a well-established organisation within the healthcare sector. This part-time position offers consistent weekday hours, a collaborative team environment, and the opportunity to build your experience across customer service, order processing and sales support. This role is ideal for candidates with SAP experience and a background in customer service, customer support or sales administration, looking for a stable, long-term position., * 10% performance bonus

  • Pension scheme with employer contribution
  • Private healthcare
  • Life assurance (4x salary)
  • Company sick pay and additional protection benefits
  • Enhanced family-friendly policies
  • Employee recognition and reward schemes

You will be joining a supportive and collaborative environment where training and development are encouraged, and where your contribution directly supports customers within an essential sector., Optimise Talent Ltd * Permanent * Manchester, Greater Manchester, England, United Kingdom * £24k - £30k / year * 20h ago Customer Services Customer Service Advisor - £30k Total Earnings £24,700 basic salary + Monthly bonus - Total package circa £30k Manchester City Centre Monday - Thursday 9am- 5:30pm Friday 10am-4pm - No weekends and a late start and early... 20h ago Apply, Customer Service Advisor (Part Time)| Heywood Distribution Park, Heywood | 20 hours per week (Monday to Friday, 9:30am to 2:00pm) |£15,135 + 10% bonus + strong benefits package Meridian Business Support are recruiting fo... 20h ago Apply

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