IT Project Manager - Mortgage

• Perform business and partner needs assessments and evaluate the operational benefits of proposed solutions

• Execute and support business process strategies, policies, and procedures aligned with enterprise best practices

• Implement key business objectives across programs and ensure consistent application across impacted areas

• Capture requirements, anticipate business expectations, and proactively identify and manage risks

• Build and maintain long-term, trust-based relationships with business and technology leaders

• Communicate goals and objectives clearly across all phases of programs and projects

• Manage resources and deliverables to ensure on-time execution and successful delivery

• Develop and maintain project plans, timelines, and reporting artifacts to provide real-time status visibility

• Coordinate across multiple teams and disciplines, adapting communication style as needed

Proactively assess ongoing work and prioritize efforts that deliver the greatest business value

• 7+ years as a Technical Project Manager (Have you had experience with system implementations and data management? Give examples.)

• Extensive experience with enterprise-wide business process improvement initiatives

• Understanding of the mortgage servicing/originations industry (If someone SUPER strong outside of this, possible to consider - Do you have experience with an LOS (Loan Origination System)? Have you had experience expanding on mortgage programs such as system updates/enhancements? Have you ever implemented a new vendor at a mortgage company?)

• Background in automation and cross system organization with varying teams

• Jira experience/JQL query writing experience (How do you generally approach writing a JQL query?)

Direct communication style (Ability to drive for a successful delivery & focus on delivery; How have you handled difficult stakeholders in your past role? Give an example.)