Production Support Engineer II

• Database Support - write complex SQL queries; troubleshoot extract, transform, and load (ETL) pipelines.
• Cloud Computing - manage Linux virtual machines and a PostgreSQL database hosted on Microsoft Azure.
• Release Management - oversee production changes affecting CIBC's SAS Viya AML platform, including bug fixes and version upgrades.
• Service Continuity - perform disaster recovery tests.
• Collaboration - build trusted working relationships with business stakeholders, technology partners, and external vendors.
• Communication - express technical concepts to non-technical audiences with precision and clarity.
• Continuous Learning - stay up-to-date with emerging technologies, changes in the banking industry, and regulatory developments.

• You possess 1-2 years of technical experience in application or production support within banking of financial services environment.
• Experience with Linux virtual machines and command-line interface, writing SQL queries, and a technical understanding of cloud computing (preferably Azure) is required.
• It is an asset if you bring experience or familiarity with SAS Viya and relevant certifications. CIBC encourages completion of the SAS Certified Specialist: Administration of SAS Viya exam, as well as relevant Microsoft Azure training.
• You have strong communication skills and the ability to prioritize work effectively in a fast-paced environment., * You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us., Application Production Support, Command Line Interface (CLI), Linux, Production Support, SAS Viya, Structured Query Language (SQL)

At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $83,100- $115,400 based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee's needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave, and Vacation), Holidays, and 401(k), in addition to other special perks reserved for our team members., * We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.