Document Management Systems Support Engineer

Galaxy i Technologies, Inc
Atlanta, United States of America
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate

Job location

Atlanta, United States of America

Tech stack

Microsoft Windows
IBM AIX
Application Lifecycle Management
IBM DB2
Linux
Document Management Systems
IBM Software
IBM WebSphere MQ
IBM Websphere Application Server
Microsoft SQL Server
Office Suite
Oracle
Shell Script
Software Engineering
Solr
Image Acquisition
Ibm Datacap
Transport Layer Security
Dynatrace
ServiceNow
Code Migration
Programming Languages

Job description

We are looking for someone with verified practical experience working/supporting document management technologies (7-10 years)

This individual contributor role will primarily be responsible for providing sustaining application and environment support:

performing build and configuration of application environments, and creation of associated process documentation developing and documenting internal procedures for use in operational support of applications and environments monitoring of system performance, system resource planning and forecasting, and implementation of performance improvement activities end user application support, and application issue troubleshooting and resolution

Engaging organizations within and outside of KP to address and resolve application- or infrastructure-related hardware or software issues provide off-hours support for scheduled and occasional unscheduled activities as the need arises

Requirements

Minimum two years working experience with AIX/Linux/Windows systems in a user and administrator capacity

Minimum two years working experience with IBM Datacap in a user and administrator capacity. Experience with Vignette Image Capture is preferred but not required

Minimum two years working experience with IBM FileNet in a user and administrator capacity. Experience Vignette Integrated Document Management (IDM) is preferred but not required

Minimum two years working experience with shell scripting or any other programming language

Good working knowledge of DB2, MSSQL, and Oracle databases; NFS, NAS, and SSL technologies

Good working knowledge of IBM WebSphere and IBM MQ technologies

Experience with Dynatrace, ServiceNow, and office productivity tools

Experience with Intellective Unity and Solr are added advantage. They are preferred but not required

Good understanding of application lifecycle and code migration process

Role Descriptions: Document management| IBM datacap and IBM FileNet administration knowledge.

Skills: Documentation Development Experience Required: 8-10

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