Network Field Engineer

• The Network Field Engineer provides support for LANs, WAN connections, and application performance troubleshooting.
• This individual is responsible for delivery of new functionality, day-to-day operations, and participating in break/fix activities.
• Monitor the day-to-day operations of the data network within his/her defined scope.
• Provide technical assistance and resolution for network problems.
• Recommend and assist with the implementation of complex upgrades and improvements to the data network as assigned.
• Work with other infrastructure groups and end-users to identify and troubleshoot performance issues in an enterprise environment.
• Monitor the installation, maintenance, and monitoring systems of the Clients'''''''''''''''''''''''''''''''' network. Participate in on-call rotation. Problem Solving and Critical Thinking.
• Applies advanced skills to resolve complex problems not covered by existing procedures or practices independently.
• Displays a high level of critical thinking in bringing successful resolution to high-impact, complex and/or cross-functional problems.
• Maintaining current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems.

• Must have experience with CISCO installing/Configuring devices,
• LAN/WAN, Avaya,
• Familiar with port activations,
• Configuring switches update firmware.
• TCICP, LPS. routing protocols BGP, OSPF.
• Service Now is a plus.
• Education: Associates Degree, Bachelors preferred
• Certification: CCNA is plus (if they do not have, they must be working towards it), * Minimum of 2-4 years of In-depth troubleshooting and understanding of practical networking systems such as LAN, firewalls, routers, PC's and Printers.
• Comprehensive understanding of network services and networks such as TCP/IP, OSPF and EIGRP.
• Ability to analyze and evaluate networks, identify issues, and provide solutions to ensure networks are operating efficiently.
• Can, without assistance, plan, implement, and/or engineer network solutions based upon Cisco equipment with intermediate to advanced complexity.
• Able to create comprehensive documentation using Visio and related tools. Knowledge of HIPAA regulations preferred.
• Demonstrates comprehensive working knowledge of a technical or specialty area, and of operations, methods, and practices.
• No direct supervisory or leadership experience required. In-team mentoring experience.
• WAN
• Technical Assistance
• Network Monitoring
• Application performance trouble shooting wan connecting

Education:

• Associate''''''''''''''''''''''''''''''''s degree or one to two (1-2) years of vocational technical training preferred.
• Minimum of 1-5 Years of Study towards a Cisco Certified Network Associate (CCNA) Certification.