Scientist Technical Support
Role details
Job location
Tech stack
Job description
The Scientist Technical Support proactively contribute to design control or process/product improvement activities and investigations. Perform or support test/process method modifications, recognize adverse trends/emerging issues, and propose/implement solutions. This position in Global Incoming Materials Technical Support will work with external suppliers and requires technical support with project management and problem-solving skills to work with cross functional team members in quality, purchasing, planning, manufacturing and regulatory to quickly adapt to changes that are occurring with our incoming materials. These materials include a large variety of chemicals and biologics supporting the diagnostic business. Looking for scientists who enjoy working in a fast-paced environment, adapt quickly to changing priorities and are motivated to deliver results.
- Project Management - Manage product and process improvements independently using established principles and procedures.
- Product and Process Improvement - Monitor performance of multiple manufacturing processes and products differing in nature but with recurring themes to recognize adverse trends and instigate improvement programs as required.
- Proactively contribute to design control, process and product improvement activities, and investigations.
- May perform or support test and process method modifications.
- Recognize adverse trends and emerging issues.
- Design Control and Risk Management - By standard practice (Operating Procedures) independently develops and maintains risk management files and organizes data for risk management evaluation and decisions.
- Complaint and Internal Investigations - Manage investigations, identify root cause and drive to resolution with minimal supervision.
- Provides audit inputs and support as required.
- Technical Support - Develop and design experiments, analyze data and recommend next steps.
- Sharing Knowledge - Presents technical information to management and may present externally to customers and Third-Party Manufacturers (TPM). Shares knowledge and expertise with others in work group.
- Strategic and Results Orientation - Demonstrates fiscal responsibility through support of product availability and improvements. Propose and implement solutions to internal and external issues.
Requirements
- Bachelor's degree in scientific and technical field (is desired) or relevant combination of education and experience.
- 2 years (or more) related work experience. (Advanced degree(s) may offset required years of experience).
Preferred
- Experience in an FDA regulated environment.
- Expertise with chemical and biological materials and their manufacture and testing.
- Experience with chemical and biological material supply chain support
- Strong communication skills and ability to interact in cross functional teams.