IT Project/Solutions Engineer

• We provide first- and second-line technical support to our customers.
• We support hardware equipment including laptops, desktops, servers, storage devices, and network devices.
• We support a wide range of software across multiple industries.
• We carry out on-site visits for troubleshooting, maintenance, and repairs.
• We escalate issues to Senior Technicians or vendors when needed.
• We maintain knowledge of the latest hardware and software trends and technologies.

Technologies:

• Hardware
• Support
• Network
• Active Directory
• Azure
• Cloud
• DevOps
• Excel
• Exposed
• Microsoft 365
• Office 365

• We require 3-5 years of experience in an IT Project or Solutions role.
• We require hands-on experience with hardware, software, systems, networks, Wi-Fi, and servers.
• We require experience monitoring and maintaining servers and networks.
• We require proven advanced technical support experience for client stakeholders such as IT Managers.
• We require project management exposure.
• We require the ability to work independently, manage multiple tasks, and maintain strong attention to detail.
• We require excellent written and verbal communication skills.
• Applicants must live in or close to Swansea, Wales.
• Applicants must be able to commute to Swansea SA1 1NW or plan to relocate before starting.
• Applicants must have current working rights in the United Kingdom.

We are Ever Nimble, an award-winning, forward-thinking IT provider with offices in Swansea, Calgary, Melbourne, and our HQ in Perth. We have been recognised as Overall Partner of the Year (APAC) at Canalys Forums 2025, ranked No. 12 at the TechPartner Fast50 Awards, named the #1 Fastest-Growing MSP globally, and awarded MSP of the Year 2023. We are certified as a Great Place to Work and were named in Australias Best Workplaces in Technology for 2023. We offer a supportive team environment, opportunities to learn from experienced tech experts, professional growth and development, staff discounts on IT equipment, rewards and incentives, travel opportunities, paid birthday leave, a generous Work From Anywhere allowance, flexible working, and regular social events. We are hiring for our Swansea office and work in person.