Helpdesk & Compliance Co-ordinator

Role Responsibilities:

• Work with team members to handle incoming calls, emails and allocating work based on pre-agreed priorities.
• Ensure all reported jobs are processed in a timely manner.
• Monitoring the completion of Planned Preventive Maintenance and Helpdesk tasks to ensure contract compliance.
• Logging and processing job quotes, maintaining full auditable trails for invoices, timesheets, material orders, and goods received notes.
• Checking and maintaining the FM Helpdesk Inbox, scheduling reactive and help desk call-outs, and opening and closing jobs are also part of your duties.
• General administration support, daily chasing and liaison, raising corrective maintenance tasks following PPM completed tasks.

What we are looking for:

• Flexible individual able to work in afast paced environment
• IT skills, including Microsoft Excel, Word, and Outlook, with some experience in updating systems,
• Administrative experience is essential
• A good team player, supportive and organised,
• Shifts will vary from 07:30 - 17:00

• Flexible individual able to work in afast paced environment
• IT skills, including Microsoft Excel, Word, and Outlook, with some experience in updating systems,
• Administrative experience is essential
• A good team player, supportive and organised,
• Shifts will vary from 07:30 - 17:00