UX Designer

Sets the user experience vision and design direction for assigned products and initiatives in collaboration with Product Management, Engineering, and Research. Leads end to end UX design activities to deliver intuitive, data informed, and scalable user experiences. Translates user needs, business goals, and technical constraints into elegant design solutions, while advocating for user centered design best practices across the organization.

What you'll be doing...

• Own and drive the end to end UX design process for complex products and features, from discovery and concept through detailed design and delivery
• Partner closely with Product Managers to translate product strategy, requirements, and business objectives into user centered design solutions
• Conduct and synthesize user research (e.g., interviews, usability testing, journey mapping, surveys) to inform design decisions
• Create and maintain UX artifacts including user journeys, personas, information architecture, wireframes, interaction flows, prototypes, and high fidelity designs
• Ensure design solutions are grounded in usability, accessibility (WCAG), and inclusive design principles
• Collaborate with Engineering to ensure designs are feasible, clearly specified, and implemented with high fidelity
• Contribute to and evolve design systems, component libraries, and UX standards to ensure consistency and scalability across products
• Facilitate design workshops, critiques, and cross functional working sessions to drive alignment and shared understanding
• Provide clear design rationale and storytelling to stakeholders, incorporating feedback while maintaining UX integrity
• Act as a UX subject matter expert, advocating for the user perspective in product and delivery decisions
• Mentor and provide design guidance to junior and mid level designers, raising overall design quality and maturity
• Partner with Marketing, Sales, and Customer Success to ensure cohesive end to end experiences across the customer lifecycle
• Participate in beta programs, pilots, and post launch evaluations to assess usability and identify continuous improvement opportunities
• Performs other duties as assigned.

• Bachelor's degree in Human Computer Interaction (HCI), Interaction Design, UX Design, Graphic Design, Psychology, Computer Science, or a related field
• 6+ years of professional UX design experience working on complex software products (SaaS experience preferred)
• Demonstrated expertise across the full UX lifecycle, from discovery and research through delivery and iteration
• Strong portfolio showcasing user centered design thinking, problem solving, and impact on product outcomes
• Proficiency with modern design and prototyping tools (e.g., Figma, Sketch, Adobe XD, Axure, or similar)
• Strong ability to translate user needs and business requirements into intuitive interaction and visual design, Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above.

With a rich culture of creative collaboration and professional growth, IDeaS' team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we're working, our teams come together to create leading revenue management solutions that accelerate our clients' growth through revenue optimization.