Enterprise Imaging Analyst

The Enterprise Imaging Analyst supports the development, maintenance, and optimization of enterprise imaging applications, with a focus on PACs/Imaging and Cardiology. This role partners closely with field service, IT, and operational teams to ensure system performance and continuity. You will play a key role in standardizing workflows, supporting system enhancements, addressing system issues, and translating clinical and operational needs into effective technical solutions. Prior technical experience supporting imaging/PACs or cardiology environments is strongly preferred!

Bachelor's Degree in a technical or clinical field, or an equivalent combination of education and 4+ years of experience, required Experience:

• Minimum of 3-4 years of recent healthcare information systems or technology support experience, required.

• Experience with ticketing and troubleshooting hardware or software challenges related to cardiac or imaging applications strongly preferred.

• Large-scale healthcare systems planning and implementation experience on application software products is preferred.

• Excellent communication and stakeholder engagement skills

• Proficiency in Microsoft Office Applications Preferred Certifications/Experience:

• CIIP (Certified Imaging Informatics Professional)

• PARCA (PACs Administrators Registry and Certificate Association)

• Strong preference for experience within ServiceNow Platform

Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part-time status.

• Be part of a growing enterprise imaging strategy across a multi-site health system!

• Collaborate directly with clinical and informational technology leaders to improve imaging workflows and patient care! Essential Accountabilities:

• Support system analysis, planning, and implementation for new and existing projects

• Design, build, test, and deploy solutions in partnership with cross-functional teams

• Maintain documentation, workflows, and system configurations

• Collaborate with IT Analysts and vendors to drive system optimization and enhancements

• Perform unit, system, and integration testing

• Provide end-user support (remote and onsite) and identify workflow improvement opportunities

• Participate in on-call rotation and support system upgrades and implementations What We Are Looking For