Site Support Technician
Role details
Job location
Tech stack
Job description
This position's primary responsibility is for the accurate transfer of all non-par provider related information into the corresponding system
locations. Position will be responsible for more complex and detailed provider data entry situations. Additional responsibilities include
loading of non-par provider related information, handling of both individual and departmental route groups (Workflow; Inventory Tracking),
and system testing.
Job Duties & Responsibilities
-Execution and completion of special projects and assignments as assigned by management
-Ensure appropriate Turnaround Times, Productivity and Quality as determined by management
-Loading of data in FACETS systems
-Keying of accurate information into the current project tracking system
-Recommends training on new processes-ensures procedures are developed
-Advises management on department improvements, needs and other related issues
-Adheres to all BCBST policies and procedures to ensure quality and accurate work
-Participates as team player and advises management of issues adversely impacting the accurate loading and maintenance of
provider information
-Responsible for all other work as determined by management.
Requirements
Research Visionary Management Data Entry Innovation Keys And Locks Self-Motivation Customer Service Workflow Management Organizational Skills Information Processing Artificial Intelligence Engineering Design Process Verbal Communication Skills Interpersonal Communications, Associate's Degree preferred
-Experience with Facets preferred
-Must be a team player and have good organizational skills
-Good written and verbal communication skills required
-Good customer service and interpersonal skills
-Research skills and ability to manage simultaneous tasks
-Ability to adapt to new computer programs and applications quickly and efficiently
-Must be self-motivated and able to work independently and as part of a team
-Possess a reputation for honesty and integrity, Actalent Chattanooga, TN*Remote Honesty Research Visionary Management Data Entry Innovation Keys And Locks Self-Motivation Customer Service Workflow Management Organizational Skills Information Processing Artificial Intelligence Engineering Design Process Verbal Communication Skills Interpersonal Communications, Low Voltage Blueprinting Fiber Optics Patch Panels Copper Cabling Access Controls Network Routing Physical Stamina Electrical Wiring Business Valuation Category 6 Cabling Category 5 Cabling Punching (Cabling) Good Driving Record Power Tool Operation Full Stack Development Valid Driver's License, Apple IOS Scheduling Operations Management Automation Procurement Coordinating Web Browsers Self-Starter Communication Issue Tracking Asset Tracking Time Management Reporting Tools Quality Control Microsoft Teams Customer Service Microsoft Office Scope Management Active Directory Asset Management Self-Sufficiency Operating Systems Technical Support Help Desk Support Project Management Peripheral Devices Personal Computers Business Valuation Hardware Components Software Installation Performance Management Full Stack Development Project Implementation Artificial Intelligence Business Transformation Ability To Meet Deadlines Hardware Asset Management Software Project Management Milestones (Project Management) IBM Hardware Management Console Troubleshooting (Problem Solving)
Benefits & conditions
This is a Contract position based out of Chattanooga, TN. Pay and Benefits
The pay range for this position is $26.21 - $26.21/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type, Artificial Intelligence Business Transformation Commercial Construction Construction Site Safety 10-Hour OSHA General Industry Card +0