Software Engineer Lead - Mainframe Developer

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As Software Engineering Lead - Mainframe Developer within PNC's Lending Technology, Credit Card Servicing organization, you will be based in Pittsburgh, PA, Cleveland, OH, Birmingham, AL or Dallas, TX.

Our team provides exceptional customer service to our corporate credit card business partners, to help them manage and automate their day-to-day Credit Card Operations duties as well as new Credit Card Product development for Consumer and Small Business Credit Cards.

The core team does backend development for our credit card processing systems. We provide information about credit cards once they are approved to other systems as needed regarding usage, payments, etc. We create mainframe batch jobs that process the credit card data from our vendor Fiserv to any downstream system that requires credit card data. We support the business in their use of Fiserv CICS screens, as well as some internally developed CICS transactions, Cobol programs, CA7, JCL. We also use SAS on the mainframe as part of our JCL/Jobs. The business also uses several Fiserv distributed/website type tools as well that we often provide support for as need.

Looking for a Mainframe Developer to support our team in working with our business and team members to research, design, and develop, and deploy solutions that enable our key business outcomes, enhancing our customer experiences., * Creates and leads the technical design and development of software solutions.

• Proposes & designs software solutions to address complex business needs. Prepares technical and procedural documentation required.
• Facilitates complex problem resolution.
• Provides technical guidance and support to colleagues. Reviews coding, testing, and documentation of software.
• Applies modern principles, methodologies and tools to advance business initiatives and capabilities.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

The chosen candidate should have experience/skills in the following areas, some must-haves some nice-to-haves:

• Analytical thinking and problem-solving skills
• Capable of breaking down complex processes
• IBM Mainframe development experience - Cobol, JCL, VSAM, DB2, CA7
• Knowledge of Confluence and SharePoint would be beneficial
• Experience with Jira and working on an Agile Scrum Crew would also be beneficial
• Mainframe SAS coding would also be beneficial

Job Profile

• The candidate should feel comfortable working as part of a diverse team of professionals across several locations, working and communicating in a dynamically changing environment.
• Helps lead and coordinates complicated development activities - analysis, plan, technical design, development, and unit testing of code, assist Quality Engineering in their testing/data creation/running jobs, etc. Deployment of of Code, Post validation of deployments.
• Ability to work with cross-functional application teams
• Ability to quickly learn and understand the supported systems.
• Credit Card subject matter expertise is a plus
• Ability to effectively present and communicate information both written & verbal to business and technical groups
• Detail oriented, ability to work on multiple items and keep track of tasks and details as move from one item to another
• Analysis features such as feasibility, associated costs, time, and the compatibility of new programs with existing programs

Core Competencies

Manages Risk - Working Experience

• Assesses and effectively manages all of the risks associated with business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework.

Customer Focus

• Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions., * IBM Mainframe
• Cobol
• JCL
• CA7
• Connect Direct
• DB2
• VSAM
• CICS

Application Design, Architecture:

• Knowledge/ability to understand application design activities, tools and techniques; ability to convert business requirements into design and code.

Application Delivery Process

• Knowledge of major tasks, deliverables, and formal application delivery methodologies.

Packaged Application Integration

• Knowledge of and the ability to help drive requirements and solutions for packaged application software and understand how it integrates with company applications, databases and technology platforms is a plus.

System Development Life Cycle

• Knowledge of project management techniques and the ability to plan, assist in design, understand test planning, and helping drive implementation and maintaining system development life cycle segments and phases.

Product and Vendor Evaluation

• Knowledge of and ability to assist in processes for the evaluation and selection of products, tools, services components ensuring they are in line with the organization's business needs and architectural principles is a plus.

Technical Troubleshooting

• Knowledge of technical troubleshooting approaches, tools and techniques, and the ability to anticipate, recognize, and help resolve application problems.

Software Process Improvement (SPI):

• Knowledge of formal software process improvement disciplines, and ability to assess and improve the quality and operating costs associated with an existing application., Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Application Development, Business Management, COBOL, Customer Solutions, Design, Group Problem Solving, IBM Mainframes, Job Control Language (JCL), Process Improvements, Release Management, Software Solutions, User Experience (UX) Design, Virtual Storage Access Method (VSAM)

Competencies

Application Delivery Process, Application Design, Architecture, Application Development Tools, Application Testing, Packaged Application Integration, System Development Life Cycle, Technical Troubleshooting

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .