Web Support Supervisor

Under the direction of the Information Technology Manager I in the Business Management Branch of the Division of Information Technology (DIT), the IT Supervisor II is responsible for day-to-day operations of the Web Support unit, which provides web development, technical facilitation, compliance, maintenance and support services to the State and Regional Board programs' public-facing websites, intranet sites, digital outreach and engagement platforms, web applications, and cloud-based enterprise collaboration platforms and environments., Positions at the Water Boards may be eligible for telework with in-person attendance based on the operational needs of the position and might be expected to comply with Executive Order (EO) 22-25 after July 1, 2026.

In accordance with the Statewide Telework Policy and GC 14200, the successful candidate must reside in California upon appointment. Proof of residency may be required.

Salary Information - CalHR salary rules allow appointment at the entrance rate (Cal. Code Regs., tit. 2, § 599.673) of a classification. For classes with alternate ranges, placement is based on education/experience. Employees appointed to the Attorney or Water Resource Control Engineer classification will receive Recruitment Higher Above Minimum (HAM) rate in accordance with the approved Civil Service Pay Scales.

In addition, note: Effective July 1, 2025, the State of California implemented the Personal Leave Program 2025 (PLP 2025) which reduces an employee's monthly salary in exchange for leave credits. Employees appointed to this classification will have their monthly salary reduced and will accrue hours of PLP 2025 on the first day of each pay period in accordance with the applicable bargaining contract. The salary range(s) included on this job posting do not reflect the reduction in pay., The State Water Resources Control Board (SWRCB) and the nine (9) Regional Water Quality Control Boards (RWQCB) (collectively the Water Boards) work to preserve, enhance, and restore the quality of California's water resources and drinking water for the protection of the environment, public health, and all beneficial uses, and to ensure proper water resource allocation and efficient use, for the benefit of present and future generations.

The Water Boards value diversity, equity, and inclusion throughout the organization. We foster an environment where employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. We believe the diversity of our employees is essential to inspiring innovative solutions. Together we further our mission to preserve, enhance, and restore the quality of California's water resources and drinking water for the protection of the environment, public health, and all beneficial uses, and to ensure proper water resource allocation and efficient use, for the benefit of present and future generations. Join the Water Boards to improve the lives of all Californians. Department Website: https://www.waterboards.ca.gov/

Special Requirements

In order to be considered for this position, you must include the following:

• RPA# 25-280-102 in the "Examination or Job Title(s)" section of the State application when submitting a hardcopy application.

The below are examples of items you may request as part of the application package:

• Photocopies of degree and official transcripts (if needed to establish eligibility)

Must have Information Technology Supervisor II list, transfer, or reinstatement eligibility and be reachable on the certification list. Here is the link to the exam: https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=1572

An applicant with a college degree obtained outside the United States that does meet accreditation standards must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due during final minimum qualification evaluation of candidate(s). A link of accepted evaluation agencies can be found here: https://www.naces.org/members.

Electronic submittal of applications and attachments through jobs.ca.gov is preferred. Emailed or faxed applications will not be accepted. You are required to complete employment history on the application form (STD. 678), including work experience, dates, hours worked, contact names and phone numbers of supervisors on the state application. Applicants who fail to submit a completed STD. 678 may be disqualified., The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - Please see below for specific requirements

• For guidance on writing effective SOQs, visit: Work4CA: How to Write a Statement of Qualifications. Artificial Intelligence (AI) tools can be useful in the development of written responses; however, it is important to use these tools responsibly and ethically. Failure to comply may result in disqualification.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Candidates must possess essential personal qualifications including integrity, initiative, dependability, good judgment, the ability to work cooperatively with others, and the ability to perform the assigned duties of the class.

If the position requires driving, you must possess a current and valid driver's license. Please Do Not include full Social Security Number, method of eligibility, and LEAP information in your application package., In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience leading a cross-functional team covering one or more digital strategy-related disciplines (web development, enterprise collaboration, user experience, content strategy, information management, technical facilitation, project-based modernization, governance and compliance, outreach and engagement, etc.)
• Exceptional written and verbal communication skills, able to take complex, technical information and distill it into actionable, plain language for a variety of audiences
• Experience with a variety of monitoring and reporting platforms (site performance, user engagement/behavior, security, privacy, accessibility, etc.)
• Experience with client-side web languages/frameworks, scripting languages, databases (e.g. Bootstrap, React.js, Vue.js, jQuery, JavaScript, PHP, Python, Ruby, R, MySQL/MySQLi, Python, etc.)
• Experience with one or more aspects of digital accessibility compliance (technical assessment and remediation, awareness and instruction of staff, monitoring and reporting, static vs. interactive/dynamic assets, voluntary product accessibility template (VPAT) assessment and submission, etc.)
• Administrative experience with enterprise collaboration platforms (Microsoft SharePoint, Power Automate, Power BI, other Power Platform applications, etc.)
• In-depth knowledge of Section 508 of the Rehabilitation Act of 1973; California Government Code 7405; California Government Code 11546.7; W3C's Web Content Accessibility Guidelines (WCAG) and its respective success criteria
• Experience with enterprise information management (management, classification, and validation of structured vs. unstructured data, principles of information architecture, governance and compliance, etc.)
• Experience engaging and coordinating with multiple groups/affiliates on collaborative projects
• Experience supporting creative webpage redesign efforts from conception through completion including requirements gathering, development of wireframes, content strategy, implementation, testing and validation
• Ability to work independently and lead effectively with multiple priorities under a variety of timeframes and deadlines, A Statement of Qualifications (SOQ) must be submitted along with the State Application and serves as documentation of candidate's ability to present information clearly and concisely in writing. It should be typed, no more than four (4) pages in length, using Arial size 12 pt. font, and normal margins.

1. Please describe your experience with web development and digital content strategy/information management including your proficiency with web languages, frameworks, site auditing tools/software, support and testing/validation work, or other related aspects of web development.
2. Please describe your experience with digital accessibility compliance including knowledge of relevant laws, regulations, standards; and/or software tools and methods you have familiarity with.
3. Please describe your experience leading, supervising, or managing a team (whether in an official or informal lead capacity) through either day-to-day operations, a long-term major project/initiative, or both.
4. Please describe your experience with professional communication (both written and verbal) relating to large-scale modernization efforts, long-term projects, or a particular subject matter in which you provided training/onboarding/awareness for the agency.