Senior UX Designer
Role details
Job location
Tech stack
Job description
You'll help shape the next evolution of the B2B app experience. This role is not just about creating polished screens - the team needs someone who can deeply understand the product, think through user journeys, simplify complex workflows, and design interactions that help business users move faster. You will work closely with product, engineering, and leadership to improve how customers onboard, navigate the platform, understand campaign performance, and take action inside the product. Svitla Systems Inc. is looking for a Senior UX Designer for a full-time position (40 hours per week) in Mexico. Our client is a software company that focuses on an AI-driven sales automation platform for lead qualification and engagement.
You'll help shape the next evolution of the B2B app experience. This role is not just about creating polished screens - the team needs someone who can deeply understand the product, think through user journeys, simplify complex workflows, and design interactions that help business users move faster. You will work closely with product, engineering, and leadership to improve how customers onboard, navigate the platform, understand campaign performance, and take action inside the product., * Frictionless B2B Onboarding:
- Design a clear, efficient signup and onboarding flow that reduces time-to-value for business customers and helps them reach their first meaningful outcome quickly.
- Analytics & Data Visualization:
- Design a new reporting and analytics experience that helps users understand campaign performance at a glance, identify insights, and make decisions without confusion.
- Core Navigation & Product Flows:
- Audit and redesign the app's information architecture, navigation, and key workflows to improve discoverability, usability, and overall product clarity for professional users.
- Understand product goals, user needs, and business context before designing solutions.
- Design user flows, journey maps, wireframes, prototypes, and high-fidelity interfaces.
- Think through interaction patterns, edge cases, states, and task completion flows.
- Simplify complex B2B workflows into intuitive product experiences.
- Collaborate with product managers and engineers to turn requirements into usable designs.
- Design dashboards, reporting views, and data-heavy interfaces that are easy to understand.
- Validate designs through user feedback, usability testing, product analytics, and iteration.
- Help define reusable design patterns and maintain consistency across the product.
- Clearly communicate design rationale to stakeholders and engineering teams.
Requirements
- 4-6+ years of experience with UX, product design, or interaction design.
- Strong portfolio showing product thinking, user flows, interaction design, and problem-solving - not just visual UI.
- Experience designing SaaS, B2B, enterprise, analytics, or workflow-heavy products.
- Strong understanding of information architecture, usability, and user-centered design.
- Understanding of design for complex products while keeping the experience simple and clear.
- Be comfortable working closely with product and engineering teams.
- Extensive knowledge of Figma or similar design/prototyping tools.
- A systems thinker who cares about how a product works, not only how it looks.
- Understanding of business users, mapping their goals, identifying friction, and designing thoughtful flows that make the product easier and more valuable to use.
- Be comfortable working in ambiguity, asking the right questions, and turning product complexity into simple, usable experiences.
- Strong communication skills and ability to explain design decisions clearly
Benefits & conditions
- Work with #1 winner of the 'Best Place to Work' award!
- US and EU projects based on advanced technologies.
- Legal IMSS contract and competitive compensation.
- Regular performance appraisals to support your growth.
- Flexibility in workspace, either remote or in our welcoming office.
- Remote work financial support.
- Comprehensive medical insurance including family.
- Life insurance, maternity policy, family days off.
- Christmas Bonus in the amount of 30 days' payment.
- Bonuses for recommendations of new employees.
- Bonuses for article writing, public talks, other activities.
- 15 vacation days, 25% vacations bonus, 11 national holidays.
- Personalized learning program tailored to your interests and skill development.
- Free tech webinars and meetups organized by Svitla.
- Monthly Pantry Vouchers, free office snacks, and drinks.
- Fun corporate online\offline celebrations and activities.
- Awesome team, friendly and supportive community!