PeopleSoft Administrator

Support and administer PeopleSoft HCM 9.2 environments hosted on AWS Cloud Services for the University of California Office of the President (UCOP). UCOP is seeking a lead-level PeopleSoft Administrator with experience supporting large-scale enterprise systems and some familiarity with MuleSoft integrations. This role supports mission-critical systems and projects with enterprise-wide impact across UC campuses, medical centers, and UCOP. The incumbent will serve as a technical lead responsible for the administration, maintenance, support, and continuous improvement of enterprise PeopleSoft environments and related technologies. Responsibilities include supporting high availability (HA) environments, load balancers, Oracle CPU patching, tax updates, PeopleSoft Tools upgrades, PUM cycles, and annual disaster recovery exercises in coordination with technical teams, vendors, and business stakeholders. Core responsibilities include developing and implementing enterprise standards, operational procedures, security practices, and best practices supporting PeopleSoft HCM and related components, including Candidate Gateway, Talent Acquisition Management (TAM), Integration Broker, and associated upgrade activities. The position requires advanced troubleshooting and problem-solving skills to support a large enterprise user population across multiple organizational units in a complex, high-impact environment. May occasionally be required, with notice, to provide remote on-call support during off hours. Occasional travel may also be required with notice., 30% Designs, implements, and supports enterprise PeopleSoft systems and related technologies. Develops and maintains standards, procedures, and best practices supporting UCPath applications, including HCM Payroll, Candidate Gateway, Talent Acquisition Management (TAM), and Absence Management. Supports secure and reliable production environments and collaborates with vendors and UCOP technical teams to resolve complex issues. May support AWS-hosted MuleSoft applications and integration connectivity between UC systems. Leads implementation of new technologies, supports business-driven projects, and applies Oracle CPU patches and tax updates.

20% Provides advanced troubleshooting and technical support for PeopleSoft Internet Architecture (PIA) and related technologies, including Oracle databases, Tuxedo Application Servers, Process Schedulers, WebLogic, Integration Broker, BI Publisher, OpenSearch, SSL certificates, SSO, PeopleSoft Tools/PUM upgrades, and related infrastructure components. Supports migration of PeopleSoft objects using the PHIRE migration tool.

20% Manages and responds to ServiceNow requests, incidents, and changes. Performs system monitoring, log analysis, troubleshooting, and performance optimization across hosted applications and PeopleSoft environments. Evaluates hardware and software solutions, escalates issues to vendors as appropriate, and recommends process improvements and operational standardization opportunities.

15% Develops and maintains technical documentation, operational procedures, and disaster recovery (DR) processes. Provides on-call production support for critical applications as needed. Coordinates quarterly Oracle CPU patches, Tools patches, tax updates, and PHIRE migration tool patching. Supports UCPath projects, including Tools and PUM upgrades, production cutovers, and PeopleSoft refresh activities by coordinating with database, application development, release management, project teams, and business stakeholders.

15% Administers and maintains PeopleSoft security controls to prevent unauthorized access. Prepares quarterly security audit documentation for PeopleSoft service IDs and ensures periodic password maintenance and compliance with security standards., Background Check Process: Successful completion of a background check is required for this critical position. Background check process at UCOP

Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. UC Smoke & Tobacco Free Policy

As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct, are currently being investigated for misconduct, left a position during an investigation for alleged misconduct, or have filed an appeal with a previous employer.

• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer.

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy for Employees, Students and Third Parties
• APM - 035: Affirmative Action and Nondiscrimination in Employment

• Min 4 years of experience administering PeopleSoft HCM applications in a large enterprise environment, including experience supporting technologies such as SSO, Talent Acquisition Management (TAM), Integration Broker (IB), load balancers, and troubleshooting complex production issues.
• Min 4 years of experience supporting PeopleSoft Tools and PUM upgrades, Oracle CPU patching, tax updates, and coordination with Oracle Support through Service Requests (SRs)., * Demonstrated expertise supporting and troubleshooting PeopleSoft applications and related technologies in complex enterprise Unix/Linux environments, including Integration Broker, WebLogic, SSO, SSL certificates, COBOL, SQR, and related infrastructure components.
• Strong understanding of PeopleSoft security administration, access controls, service IDs, and production support best practices.
• Ability to analyze complex technical issues, identify root causes, and implement effective solutions in a high-availability production environment.
• Strong written and verbal communication skills, including the ability to prepare clear technical documentation, procedures, and reports.
• Ability to manage multiple priorities, meet established deadlines, and function effectively in a lead technical support role.

Preferred Qualifications

• Experience supporting PeopleSoft integrations and troubleshooting SOAP- and REST-based web services.
• Experience supporting AWS-hosted enterprise applications and security vulnerability remediation activities.
• Advanced collaboration and communication skills with the ability to explain technical concepts to both technical and non-technical stakeholders.
• Experience supporting large-scale enterprise ERP environments in higher education or similarly complex organizations.

Education Required Qualifications

• Bachelor's degree in related area and / or equivalent experience / training

Travel Requirements 5% May be required to attend meetings once a year or once in two years.

The University of California, Office of the President, is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range shows the growth potential for this position and the pay scale is the budgeted salary or hourly range that the University reasonably expects to pay for this position.

Benefits: For information on the comprehensive benefits package offered by the University visit: Benefits of Belonging

At the University of California (UC), your contributions make a difference. A world leader producing Nobel and Pulitzer Prize recipients with over 150 years of groundbreaking research transforming the world. Choose a career where you can leverage your knowledge, skills and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. Working at the University of California is being part of a unique institution, and a vibrant and diverse community. At the University of California, Office of the President, we propel our mission through impactful work locally, in government centers and systemwide. We are passionate people, serving the greater good. The University of California, one of the largest and most acclaimed institutions of higher learning in the world, is dedicated to excellence in teaching, research and public service. The University of California Office of the President is the headquarters to the 10 campuses, six academic medical centers and three national laboratories and enrolls premier students from California, the nation and the world. Learn more about the UC Office of the President, The University of California's Digital Innovation & Technology (UC DigIT) department powers the digital ecosystem that supports UC's academic, research, and administrative mission. As the systemwide digital engine, UC DigIT transforms complex enterprise systems, infrastructure, and security services into inclusive and human-centered solutions designed to meet challenges at UC scale.