IT Manager

As an IT Manager, you will lead the vision and architecture for the deployment, automation, and management of our cloud application portfolio. You will shape how we deliver scalable, reliable, and modern solutions, driving innovation while ensuring operational excellence across all environments.

You partner closely with platform engineering teams, infrastructure architects, product owners, and key stakeholders to design and continuously enhance efficient CI/CD pipelines and deployment practices. You establish clear direction, priorities, and governance to enable high-performing teams and consistent delivery outcomes.

You also lead and develop the DevOps team, fostering a culture of accountability, collaboration, and continuous improvement. By setting clear objectives and aligning team efforts with organizational goals, you drive delivery excellence, improve operational efficiency, and ensure consistent, high-quality outcomes across the application lifecycle.

In this leadership role, your impact extends beyond technology. You will shape the team culture, elevate performance standards, and drive meaningful business outcomes., * Lead a global team of fifteen DevOps engineers distributed over different geographies towards the success of various initiatives.

• Develop and implement the DevOps and DevSecOps strategies, aligning them with the company's goals and objectives.
• Establish and maintain best practices for infrastructure automation, continuous integration and deployment (CI/CD), monitoring, and release management.
• Implement a Community of Practices (CoP), evangelizing best practices in different DevOps topics such as deployment methods and branching strategies.
• Drive automation initiatives to streamline operational tasks, including infrastructure provisioning, release notes, configuration management, and deployment processes.
• Implement and ensure DevOps metrics are met.
• Implement strategy to reduce technical backlog.
• Ensure DevOps guidelines are up-to-date.
• Stay up-to-date with industry trends, emerging technologies, and best practices related to DevOps, CI/CD, and infrastructure automation. Proactively propose and implement innovative solutions to optimize software delivery and deployment.
• Participate in recruitment of IT support personnel.
• Ensure compliance with regulatory requirements, security policies, and SOX-related activities.
• Schedule personnel job duties to provide necessary coverage.
• Organize verbal and written ideas clearly and use an appropriate business style.
• Provide regular updates to appropriate managers.
• Ensure procedures and work instructions are efficient and not redundant.
• Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively, making customer issues a priority.
• Coordinate with the reporting manager on complex or unusual situations.
• Ensure 100% adherence to all company policies and procedures (i.e., Security, Health, Safety, and Quality).
• Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to PPG or customer-specific.
• Ability to work effectively under pressure with changing priorities and deadlines.
• Understand and embrace the business and IT strategic direction.
• Understand business processes and business tools in the current environment.
• Project management as required.
• Organize 24/7 support with the team.
• May perform other duties and responsibilities as assigned.

• Bachelor's degree in computer science, information technology, or related field, or equivalent work experience.
• Minimum of four years of experience as a developer and/or DevOps engineer.
• Minimum of two years leading DevOps teams, including setting roadmaps, running agile processes, performance management, conflict resolution, and career development.
• Strong experience and proficiency with DevOps tooling-containers, scripting, source control, and workflows using Docker, Kubernetes, Terraform, Git, Azure DevOps.
• Strong experience and proficiency creating, enhancing, and maintaining CI/CD processes and tools in Azure Pipelines.
• Experience driving change across organizations as it pertains to the culture of DevOps.
• Strong understanding of monitoring and logging management (e.g., Application Insights, Prometheus, Grafana).
• Strong experience in software development methodologies including Agile and Waterfall.
• Demonstrated leadership experience.
• Project management experience.
• Interpersonal skills in working with management and technical teams in a \"self-starter\" role.
• Excellent written and verbal communication skills.
• Strong attention to detail.

PPG pays competitively and offers a range of benefits including health, dental, vision, retirement plans, paid time off, and additional perks. Pay ranges and benefits vary by location. Compensation decisions consider skills, experience, qualifications, and other organizational needs.