Scrum Master Supervisor

Under the general direction of the Information Technology Manager I (ITM I), the Information Technology Supervisor II oversees the Scrum Master Team within the Innovative Design Section of the Application Development and Testing Branch in the Technology Services Division (TSD) at the Department of Child Support Services. The Scrum Masters are team of technical professionals dedicated to enabling high-performing delivery teams and supporting the successful development of applications across TSD. The team partners with cross-functional teams and stakeholders to facilitate Agile ceremonies, remove impediments, strengthen collaboration, and ensure delivery teams adhere to established Agile principles and standards. The IT Supervisor II provides leadership, supervision, and workload oversight for the Scrum Masters., The Department of Child Support Services (DCSS) promotes parental responsibility to enhance the well-being of children by providing child support services to establish parentage and collect child support. This is a great opportunity to work for a progressive and innovative organization that cares about children, and to collaborate with individuals who value and care about their staff. DCSS provides an environment where creativity and productivity are encouraged, recognized, and rewarded., DCSS believes in the dignity and intrinsic value of every human being. We welcome, affirm, and support employees of all races, ethnicities, abilities and disabilities, experiences, socio-economic backgrounds, sexual orientations, gender identities and expressions, and any other category people use to define themselves. We strive to create safe and inclusive environments that celebrate diversity, embrace cultural sensitivity, foster positive relationships, and center equity in practice and policy. DCSS believes equity is an essential component of a successful child support program and delivers quality services that embrace a vision of all parents engaged in supporting their children., The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - In addition to the required documentation listed above, a Statement of Qualifications must be submitted with your application. Please see the Statement of Qualifications - Instructions for Applicants at the bottom of the job ad for more detailed instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting., completed & detailed State of California (CA) Employment Application (STD.678) must be received in the Human Resources Branch or postmarked by the final filing date.

To determine eligibility and salaries; please include the following:

• From and To dates (month/day/year or "Present").

• State of CA Classification Titles (e.g., ITA, ITS I, etc.) not Working Titles as listed on the Duty Statement [if applicable]).

• Hours Worked per Week (20, 40, etc.).

• Duties Performed - Be specific and detailed about the IT duties you performed.

• On the Examination/Employment Application (STD. 678) enter the Job Control Number and Position Title in the "Examination(s) or Job Title(s) For Which You Are Applying" Section.

• Cover Letters, Resumes, Statement of Qualifications, etc. DOES NOT replace the required Examination/Employment Application (STD. 678).

• For experience and/or education to qualify during the application screening process and to ensure that Minimum Qualifications can be determined, applicants MUST include all employment history on the Employment Application (STD 678).

• Do not include your Social Security Number, method of eligibility, or LEAP information in your application package.

Failure to provide the information listed above may disqualify you from consideration for this recruitment.

All required documents listed in the "Required Application Documents" section must be submitted.

If you are unable to apply electronically through your Cal Career account, please mail the required application package to the mailing address provided above in the "Application Instructions" section. Applications submitted by mail must be postmarked before or on the final filing date. Mailed applications must include a signature., 1. Please describe your experience supervising or leading technical staff in an Agile or Scrum environment. Include your experience assigning and managing workloads, overseeing performance, and providing direction and support to ensure timely and high-quality delivery of IT services.

2. Describe your experience implementing, facilitating, or maturing Agile ceremonies and practices. Explain how you have guided teams in self-organization and adherence to Agile disciplines and industry standards.
3. Describe your experience collaborating with both technical and non-technical stakeholders to ensure IT initiatives align with organizational goals. Include an example of how you communicated complex technical concepts in a way that facilitated understanding, consensus, and successful project outcomes.

Are you an energetic, self-motivated, creative problem-solver with attention to detail? If so, we encourage you to apply!, Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Working Conditions:

Department of Child Support Services (DCSS) is a diverse, family-friendly organization. The headquarters office is in Rancho Cordova, convenient to Highway 50, with free parking, close to restaurants and shopping. The facility consists of a standard office workspace, within a 2-story building, and may require sitting for extended periods of time while using a personal computer, reviewing documents, and attending meetings. The position requires occasional travel to off-site meeting locations, conferences, or training. The work environment is fast paced and requires the incumbent to be flexible, use good time management practices, and effectively identify priorities to complete assignments in a timely manner.

This position is eligible for a hybrid work schedule and requires employees to work two days, each week, on-site at our headquarters office in Rancho Cordova, CA; however, changes to the hybrid/telework program are at the department's and/or Governor's discretion. DCSS does utilize a shared workspace or "hoteling" when working in the office.

All employees may be required to report in person to the Rancho Cordova headquarters and/or off-site events or locations, as determined by management.