Salesforce Marketing Cloud Platform Manager (Pharmaceutical Sector) (Marzán)

Omega CRM Consulting is looking for a Salesforce Marketing Cloud Platform Manager that would like to collaborate with one of the top 15 global pharmaceutical companies.The Salesforce Marketing Cloud Platform Manager will enable the HPS DU (Human Pharma Delivery Unit) Campaign Automation Services to efficiently and effectively build and automate campaign journeys with their expertise and management of technical aspects of the platforms. The primary platform will be Salesforce Marketing Cloud, but may also include other tools across the client ´s digital engagement environment, such as other Adobe Marketing Cloud software, CDP - customer data platforms, database management systems, and proprietary work-intake tools. The Platform Manager will also leverage and help maintain team-specific spaces within the Atlassian tool stack, including JIRA, Confluence, and BitBucket.Duties & ResponsibilitiesEnsure that campaign workflows and deliveries are built to serve the business needs and expectations as defined in the campaign briefings provided by the markets.Ensure high end-to-end and on-time quality of campaigns, including proper setup to enable measurement and QA of campaigns.Own and optimize campaign processes, including platform automation and driving innovation ideas for efficiency and quality.Provide technical spec input and conduct user acceptance testing (UAT) of software enhancements within the marketing automation toolset.Debug workflow and delivery issues, report and track platform issues and bugs with IT support.Document enhancements, templates, and technical processes.Develop and test script enhancements (including JavaScript), schema extensions, web (API) calls, etc.Create and maintain technical workflows, campaign workflow templates, landing pages (web applications), and HTML content.Collaborate with the Campaign Support Services.Communicate and maintain close collaboration with Platform Management Omnichannel.Requirements & Desired SkillsBachelor's Degree in technical studies or business administration with a strong tech background.Excellent campaign management and project management skills, with the ability to prioritize workload efficiently and manage multiple, complex projects simultaneously.At least 2-3 years of experience with Salesforce Marketing Cloud or Adobe Campaign; knowledge of CDP is a big plus.Technical marketing automation certification preferred (e.g., Architect or Developer of any enterprise marketing automation platform).Experience translating business and technical requirements into software enhancements.Knowledge of databases, SQL, ETL, and web (API) calls.Proficiency in ampscript, JavaScript, HTML, CSS; Python is a plus.Strong understanding of the Software Development Life Cycle (SDLC); knowledge of CDP is a big plus.Experience in a software house, consultancy, or project delivery environment preferred.Knowledge of email and website design preferred.Exposure to Atlassian tools (Confluence, JIRA, BitBucket) is a plus.Pharma knowledge (including Veeva CRM) is a plus.Experience in production support and troubleshooting preferred.Self-motivated, detail-oriented, and adaptable.Fluency in English.What Do We OfferPermanent contract.Flexible schedule - balance your professional and personal life.Trainings & certifications - improve your skills and receive official certificates from our main partners.Home office.Flexible retribution (public transport ticket, restaurant ticket, etc.).Health insurance.Opportunity to work in support of a leading global pharmaceutical company.#J-*****-Ljbffr

Bachelor's Degree in technical studies or business administration with a strong tech background. Excellent campaign management and project management skills, with the ability to prioritize workload efficiently and manage multiple, complex projects simultaneously. At least 2-3 years of experience with Salesforce Marketing Cloud or Adobe Campaign; knowledge of CDP is a big plus. Technical marketing automation certification preferred (e.g., Architect or Developer of any enterprise marketing automation platform). Experience translating business and technical requirements into software enhancements. Knowledge of databases, SQL, ETL, and web (API) calls. Proficiency in ampscript, JavaScript, HTML, CSS; Python is a plus. Strong understanding of the Software Development Life Cycle (SDLC); knowledge of CDP is a big plus. Experience in a software house, consultancy, or project delivery environment preferred. Knowledge of email and website design preferred. Exposure to Atlassian tools (Confluence, JIRA, BitBucket) is a plus. Pharma knowledge (including Veeva CRM) is a plus. Experience in production support and troubleshooting preferred. Self-motivated, detail-oriented, and adaptable. Fluency in English.

Omega CRM Consulting is looking for a Salesforce Marketing Cloud Platform Manager that would like to collaborate with one of the top 15 global pharmaceutical companies.