Salesforce Crm Analyst/Developer

Company OverviewTodos los candidatos deben asegurarse de leer atentamente la siguiente descripción del puesto y la información antes de enviar su solicitud.We have successfully implemented Salesforce-based CRM solutions across Europe, North America, and Asia.As adoption continues to grow, the focus is on strengthening core CRM capabilities, enhancing sales processes and enabling divisions with scalable solutions .We are seeking a talented and motivated Salesforce CRM Analyst/Developer to support divisional needs, contribute to solution enhancements, and ensure the platform delivers tangible business value.The Salesforce CRM Analyst will be responsible for supporting the evolution and deployment of Salesforce solutions across divisions with a primary focus on Europe.Business analysis and process understandingSolution design and configurationHands-on Salesforce developmentYou will work closely with the Global CRM Lead and CRM Tea , contributing to improvements and implementations while respecting ITW's decentralized operating model.The ideal candidate combines strong Salesforce expertise, business process acumen, and a transformation mindset , with the ability to translate business needs into practical and sustainable solutions.Project Support & EnhancementsContribute to CRM projects and rollouts at divisional level.UX improvementsWork in Agile frameworks, managing user stories, backlog, and sprint deliverables.Divisional CRM Support & Continuous ImprovementSupport Salesforce usage across divisions, primarily in Europe.Analyze business needs and translate them into practical, scalable CRM solutions.Identify opportunities to improve sales processes, data quality, and user experience.Salesforce Configuration & DevelopmentAura and Lightning Web Components (LWC)Balance configuration vs custom development for simplicity and maintainability.Support day-to-day Salesforce operations:Data management and importsIssue resolution and system monitoringEnsure platform stability, performance, and data consistency.Collaborate with Data Stewards on:Data qualityData governance practicesGeneralExcellent English communication skillsBachelor's or Master's degree in a relevant field.Java or similar).Minimum 5+ years experience in Salesforce CRM roles.Strong experience with Salesforce Sales Cloud.Salesforce certifications (Administrator + Platform Developer I/II preferred).Advanced Salesforce administration and configuration skills.Aura/Lightning Web ComponentsSalesforce data modelExperience with integrations (APIs, SAP/ERP systems).Experience with DevOps tools (e.g., Copado, Gearset, Azure DevOps).Experience using AI-assisted tools to support business analysis, development, testing, and documentation.xkdbapoExperience with Power BI, data analytics, and data visualization.

Excellent English communication skills Bachelor's or Master's degree in a relevant field. Java or similar). Minimum 5+ years experience in Salesforce CRM roles. Strong experience with Salesforce Sales Cloud. Salesforce certifications (Administrator + Platform Developer I/II preferred). Advanced Salesforce administration and configuration skills. Aura/Lightning Web Components Salesforce data model Experience with integrations (APIs, SAP/ERP systems). Experience with DevOps tools (e.g., Copado, Gearset, Azure DevOps). Experience using AI-assisted tools to support business analysis, development, testing, and documentation. xkdbapo Experience with Power BI, data analytics, and data visualization.

Todos los candidatos deben asegurarse de leer atentamente la siguiente descripción del puesto y la información antes de enviar su solicitud. We have successfully implemented Salesforce-based CRM solutions across Europe, North America, and Asia. As adoption continues to grow, the focus is on strengthening core CRM capabilities, enhancing sales processes and enabling divisions with scalable solutions .