Cloud Governance & Servicenow Analyst

At Lognext we have been accompanying companies and teams for more than 18 years to identify and implement the technology necessary to advance, making their challenges and objectives our own and getting closer to their reality.Therefore, being a NEXTER means that your career and talent become meaningful to you and those around you, allowing you to build what matters most to you and reach your next level.We are looking for a Cloud Governance & ServiceNow Analyst to join our team for a multinational leader in the financial sector.Key Responsibilities:* Maintain and manage the Cloud inventory, ensuring Cloud services are accurately registered and documented.* Work with ServiceNow and CMDB processes to guarantee the quality, consistency and completeness of Cloud-related information.* Classify and maintain Cloud services across different environments, including on-premise, public Cloud and hybrid solutions.* Collaborate with technical and operational teams to ensure Cloud services are properly governed and aligned with ITSM processes.* Support the continuous improvement of Cloud inventory management processes and documentation.* Contribute to maintaining knowledge bases and ensuring information remains up to date and reliable.Skills:Essential:* Experience working with ServiceNow.* Knowledge of CMDB and Configuration Management processes.* Understanding of ITIL / ITSM principles and service management processes.* Practical knowledge of Cloud environments and services (IaaS, PaaS, SaaS).* Strong organisational skills and attention to detail.* Ability to work cross-functionally with different stakeholders.* Good command of English (minimum B2).French is valued.Desirable:* Experience working in large international organisations.* Previous exposure to Cloud environments such as public, private or hybrid Cloud.* Experience maintaining service catalogues or IT inventories.Job Conditions & Benefits:Permanent contract.Work Mode: Hybrid, 4 days onsite/ per month (Madrid)Competitive salary.Professional Development: Access to an annual budget dedicated to advancing your skills through professional certifications.Join our expert team, where creativity, commitment and the ability to bring new perspectives are essential to make a difference in a world full of opportunities.Are you ready for your NEXT LEVEL?In Lognext we are committed to equality between women and men and as proof of this we have a registered and published Lognext Equality Plan.We also believe that multiculturalism is a source of values, experiences and knowledge that add value to our projects, which is why we believe in diversity, and we are committed to it.We work every day to create environments where people are treated with respect and dignity no matter where they come from, we do not discriminate based on race, religion or beliefs, ethnicity, disability, age, nationality, marital status, sexual orientation, or gender.

Essential:

• Experience working with ServiceNow.

• Knowledge of CMDB and Configuration Management processes.

• Understanding of ITIL / ITSM principles and service management processes.

• Practical knowledge of Cloud environments and services (IaaS, PaaS, SaaS).

• Strong organisational skills and attention to detail.

• Ability to work cross-functionally with different stakeholders.

• Good command of English (minimum B2). French is valued. Desirable:

• Experience working in large international organisations.

• Previous exposure to Cloud environments such as public, private or hybrid Cloud.

• Experience maintaining service catalogues or IT inventories.

Permanent contract. Work Mode: Hybrid, 4 days onsite/ per month (Madrid) Competitive salary.

Professional Development: Access to an annual budget dedicated to advancing your skills through professional certifications. Join our expert team, where creativity, commitment and the ability to bring new perspectives are essential to make a difference in a world full of opportunities. Are you ready for your NEXT LEVEL? In Lognext we are committed to equality between women and men and as proof of this we have a registered and published Lognext Equality Plan. We also believe that multiculturalism is a source of values, experiences and knowledge that add value to our projects, which is why we believe in diversity, and we are committed to it. We work every day to create environments where people are treated with respect and dignity no matter where they come from, we do not discriminate based on race, religion or beliefs, ethnicity, disability, age, nationality, marital status, sexual orientation, or gender.