Salesforce Marketing Cloud Platform Manager (Pharmaceutical Sector) - Omega Crm, A Merkle Compa[...]

Omega CRM Consulting is looking for a Salesforce Marketing Cloud Platform Manager that would like to collaborate with one of the top 15 global pharmaceutical companies.The Salesforce Marketing Cloud Platform Manager will enable the HPS DU (Human Pharma Delivery Unit) Campaign Automation Services to efficiently and effectively build and automate campaign journeys with their expertise and management of technical aspects of the platforms.The primary platform will be Salesforce Marketing Cloud, but may also include other tools across tour client ´s digital engagement environment, such as other Adobe Marketing Cloud software, CDP - customer data platforms, database management systems, and proprietary work-intake tools.The Platform Manager will also leverage and help maintain team-specific spaces within the Atlassian tool stack, including JIRA, Confluence, and BitBucket.Duties & ResponsibilitiesEnsure that campaign workflows and deliveries are built to serve the business needs and expectations as defined in the campaign briefings provided by the marketsEnsure high end-to-end and on-time quality of campaigns, including proper setup to enable measurement and QA-s of campaignsOwning and optimizing campaign processes, including platform automation and driving innovation ideas for efficiency and qualityTechnical spec input and user acceptance testing (UAT) of software enhancements within the marketing automation toolsetDebugging of workflow and delivery issues, plus reporting and tracking of platform issues and bugs with IT supportDocumentation of enhancements, templates, and technical processesDevelopment and testing of script enhancements (including JavaScript), schema extensions, web (API) calls, etc.Creation and maintenance of technical workflows, campaign workflow templates, landing pages (web applications), and HTML contentCollaborating with the Campaign Support ServicesCommunicating & close collaboration with Platform Management OmnichannelRequirements & Desired SkillsBachelor's Degree in technical studies or business administration with a strong tech backgroundExcellent campaign management and project management skills, with the ability to prioritize workload efficiently and to manage multiple, complex projects simultaneouslyAt least 2-3 years of Salesforce Marketing Cloud or Adobe Campaign experience, knowledge of CDP is a big plusTechnical marketing automation certification preferred (ie. Architect or Developer is ideal of any enterprise marketing automation platform)Experience in translating business and technical requirements into software enhancementsKnowledge of databases, SQL, ETL, and web (API) callsProficiency in ampscript, JavaScript, HTML, CSS; Python is a plusStrong understanding of the Software Development Life Cycle (SDLC), knowledge of CDP is a big plusExperience in a software house, consultancy, or project delivery environment preferredKnowledge of email and website design preferredExposure to Atlassian tools (Confluence, JIRA, BitBucket) is a plusPharma knowledge (including Veeva CRM) is a plusExperience in production support and troubleshooting preferredSelf-motivated, detail-oriented, and adaptableFluency in EnglishWhat do we offerPermanent contractAdaptable Schedule.We make it easy.Balance your professional and personal lifeTraining & certifications.Improve your skills and get the official certificate from our main partnersHome OfficeFlexible retribution (public transport ticket, Ticket restaurant, etc)Health insuranceOMEGA in action.Our commitment to a better society is not just an intention.#J-*****-Ljbffr

Bachelor's Degree in technical studies or business administration with a strong tech background Excellent campaign management and project management skills, with the ability to prioritize workload efficiently and to manage multiple, complex projects simultaneously At least 2-3 years of Salesforce Marketing Cloud or Adobe Campaign experience, knowledge of CDP is a big plus Technical marketing automation certification preferred (ie. Architect or Developer is ideal of any enterprise marketing automation platform) Experience in translating business and technical requirements into software enhancements Knowledge of databases, SQL, ETL, and web (API) calls Proficiency in ampscript, JavaScript, HTML, CSS; Python is a plus Strong understanding of the Software Development Life Cycle (SDLC), knowledge of CDP is a big plus Experience in a software house, consultancy, or project delivery environment preferred Knowledge of email and website design preferred Exposure to Atlassian tools (Confluence, JIRA, BitBucket) is a plus Pharma knowledge (including Veeva CRM) is a plus Experience in production support and troubleshooting preferred Self-motivated, detail-oriented, and adaptable Fluency in English

Permanent contract Adaptable Schedule. We make it easy. Balance your professional and personal life Training & certifications. Improve your skills and get the official certificate from our main partners Home Office Flexible retribution (public transport ticket, Ticket restaurant, etc) Health insurance OMEGA in action. Our commitment to a better society is not just an intention. #J-*****-Ljbffr

Omega CRM Consulting is looking for a Salesforce Marketing Cloud Platform Manager that would like to collaborate with one of the top 15 global pharmaceutical companies.