Service Desk Dispatcher
Role details
Job location
Tech stack
Job description
Gate Gourmet is an international leader in airline catering and provisioning services. Our mission is to provide high-quality meals and services to our airline partners while maintaining a strong commitment to safety and quality. As a Dispatcher in our trucking department, you will play a crucial role in ensuring the smooth operation of logistics, from order entry to flight monitoring and delivery management. Entering orders, informing internal departments, monitoring and adjusting onboard meals for flights, and supervising and organizing the loading of all catering products. Planning You work closely with colleagues from production and dispatch. You follow up on documents and data and file them correctly. You monitor flight data in IT systems. You organize and optimize the loading of all catering onto aircraft, taking into account any changes in aircraft type, position, departure time, and/or arrival time. You organize the unloading of aircraft, the cleaning of loading and unloading
Requirements
docks, and the dispatch of special shipments. You prepare work schedules for night shifts. You have strong communication skills and can work in Dutch, French, and English. You are flexible and willing to work some weekends, public holidays, and in shifts. You are comfortable working with a PC (Office package); specific software will be taught internally. You hold a category B driving licence and have a clean criminal record. This is an exciting and challenging role in an international environment, offering the opportunity to build many internal and external contacts within the organization. Gate Gourmet also offers a competitive salary with additional benefits, including a 13th-month salary, meal vouchers, full public transport reimbursement, and group insurance. We are committed to diversity and inclusivity in our workforce and encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected