System Administrator

• First point of contact for technical assistance.
• Set up and maintain computers and peripherals.
• Install and configure software as per specifications.
• Manage IT components in the datacenter.
• Identify and order equipment shortages.
• Maintain and publish internal knowledge base documentation.
• Manage system monitoring and backups.
• Ensure office security.
• Troubleshoot and resolve issues.

• Competence in diverse system landscapes.
• Experience with Windows OS (Windows 10 / Server 2019).
• Proficiency in Microsoft technologies (Active Directory, DNS, DHCP, WSUS, WDS, Group Policy Objects, Exchange Server).
• Advantageous to have knowledge of virtualization (VMware) and basic networking (Cisco).
• Fluent English communication skills.
• Strong analytical and problem-solving abilities.
• Flexibility, reliability, and high-quality standards.

• Permanent employment contract.
• Attractive salary.
• Private health insurance after probation period.
• Daily meal allowance.
• Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture.
• Great office with modern workspaces at the city centre of Barcelona.
• Regular fruit deliveries for a healthy lifestyle and free drinks.
• Partnerships with fitness centres, restaurants, beauty care and more.

Telus International is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.