Director, Applied AI Transformation - Travel & Hospitality
EPAM Systems, Inc.
Oldenzaal, Netherlands
2 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
SeniorJob location
Remote
Oldenzaal, Netherlands
Tech stack
Artificial Intelligence
Amazon Web Services (AWS)
Azure
Google Cloud Platform
Large Language Models
Multi-Agent Systems
AI Platforms
Kubernetes
Information Technology
Job description
- Define and execute applied AI and agentic transformation strategies for travel and hospitality clients
- Provide strategic advisory to C-suite leaders on AI adoption, commercial impact and digital transformation
- Lead presales efforts including opportunity shaping, value quantification and business case creation
- Facilitate workshops to transform complex challenges into actionable AI use cases
- Drive enterprise-wide AI adoption and guide change management to maximize value delivery
- Oversee cross-functional teams delivering AI and agent-driven solutions from concept to production
- Maintain practical expertise in large language models, orchestration frameworks and multi-agent systems
- Ensure AI solutions comply with security, compliance and scalability requirements for global hospitality operations
- Build and mentor EPAM and client teams to strengthen AI capabilities
- Monitor innovative trends and promote EPAM's leadership in applied AI for travel and hospitality
Requirements
Do you have experience in Scalability?, Do you have a Master's degree?, * 10+ years of experience in travel and hospitality with senior roles in transformation, product or technology innovation
- Strong understanding of industry economics including guest experience, loyalty systems and distribution models
- Proven experience advising senior executives on AI-driven innovation and organizational adoption
- Hands-on applied AI expertise including large language models, multi-agent systems and RAG frameworks
- Familiarity with leading AI platforms such as OpenAI, Anthropic, Microsoft AI and hyperscalers (AWS, Azure, Google Cloud)
- Ability to originate and secure AI transformation programs through presales engagement and strategic planning
- Proven track record in building and managing global, cross-functional teams in complex environments
- Excellent communication and stakeholder management skills for executive-level engagement
- Advanced degree in Computer Science, Engineering or Business; MBA preferred
- Ability to travel as required
Benefits & conditions
Pulled from the full job description
- Referral program
- Employee assistance program
- Pension plan, * 26 paid holiday days
- Pension plan scheme
- Disability insurance (WGA Shortfall insurance)
- Long-term disability insurance (WIA Top up insurance)
- EPAM Employee Stock Purchase Plan (ESPP)
- Commuting to work - costs reimbursement
- Laptop + corporate simcard + corporate mobile device (subject to certain eligibility requirements)
- Bike lease
- Employee Assistance Program
- Corporate Programs including Employee Referral Program with rewards
- Learning and development opportunities including in-house training and coaching, professional certifications, and courses