Director, Applied AI Transformation - Travel & Hospitality

EPAM Systems, Inc.
Oldenzaal, Netherlands
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior

Job location

Remote
Oldenzaal, Netherlands

Tech stack

Artificial Intelligence
Amazon Web Services (AWS)
Azure
Google Cloud Platform
Large Language Models
Multi-Agent Systems
AI Platforms
Kubernetes
Information Technology

Job description

  • Define and execute applied AI and agentic transformation strategies for travel and hospitality clients
  • Provide strategic advisory to C-suite leaders on AI adoption, commercial impact and digital transformation
  • Lead presales efforts including opportunity shaping, value quantification and business case creation
  • Facilitate workshops to transform complex challenges into actionable AI use cases
  • Drive enterprise-wide AI adoption and guide change management to maximize value delivery
  • Oversee cross-functional teams delivering AI and agent-driven solutions from concept to production
  • Maintain practical expertise in large language models, orchestration frameworks and multi-agent systems
  • Ensure AI solutions comply with security, compliance and scalability requirements for global hospitality operations
  • Build and mentor EPAM and client teams to strengthen AI capabilities
  • Monitor innovative trends and promote EPAM's leadership in applied AI for travel and hospitality

Requirements

Do you have experience in Scalability?, Do you have a Master's degree?, * 10+ years of experience in travel and hospitality with senior roles in transformation, product or technology innovation

  • Strong understanding of industry economics including guest experience, loyalty systems and distribution models
  • Proven experience advising senior executives on AI-driven innovation and organizational adoption
  • Hands-on applied AI expertise including large language models, multi-agent systems and RAG frameworks
  • Familiarity with leading AI platforms such as OpenAI, Anthropic, Microsoft AI and hyperscalers (AWS, Azure, Google Cloud)
  • Ability to originate and secure AI transformation programs through presales engagement and strategic planning
  • Proven track record in building and managing global, cross-functional teams in complex environments
  • Excellent communication and stakeholder management skills for executive-level engagement
  • Advanced degree in Computer Science, Engineering or Business; MBA preferred
  • Ability to travel as required

Benefits & conditions

Pulled from the full job description

  • Referral program
  • Employee assistance program
  • Pension plan, * 26 paid holiday days
  • Pension plan scheme
  • Disability insurance (WGA Shortfall insurance)
  • Long-term disability insurance (WIA Top up insurance)
  • EPAM Employee Stock Purchase Plan (ESPP)
  • Commuting to work - costs reimbursement
  • Laptop + corporate simcard + corporate mobile device (subject to certain eligibility requirements)
  • Bike lease
  • Employee Assistance Program
  • Corporate Programs including Employee Referral Program with rewards
  • Learning and development opportunities including in-house training and coaching, professional certifications, and courses

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