Data Center/Cloud and Automation SME

• Provision, configure, and maintain AWS infrastructure ensuring availability, security, and scalability.

• Develop and maintain Infrastructure as Code using Terraform for consistent cloud deployments.

• Automate system configuration, deployments, and operational tasks using Ansible.

• Monitor systems and cloud resources; handle incidents, changes, and service requests.

• Perform root cause analysis and implement preventive actions

• Enforce security best practices across OS and cloud environments.

• Collaborate with cross functional teams to support application deployments and platform stability.

• Maintain documentation, SOPs, and runbooks

• Manage code/version control through GitHub

• Continuously improve automation, reliability, and operational efficiency.

Roles & Responsibilities

• Manage and support Linux servers including installation, patching, user management, performance monitoring, and troubleshooting.

• Design, provision, and maintain AWS infrastructure (EC2, Certificate Manager, Security Groups, VPC, IAM, S3, Load Balancers) ensuring security, availability, and cost efficiency.

• Implement Infrastructure as Code using Terraform to build, update, and manage AWS resou rces in a consistent and reusable manner.

• Automate system configuration, deployments, and patching using Ansible playbooks and roles.

• Code version control through Github.

• Monitor systems and cloud resources, respond to incidents, and perform root cause analysis.

• Follow security best practices, access controls, and compliance requirements across OS and cloud platforms.

• Collaborate with application, network, and security teams to support deployments and changes.

• Maintain documentation, SOPs, and continuously improve automation and operational efficiency.

Do you have experience in Windows support?, * Linux Administration: Strong hands on experience with RHEL / Amazon Linux / Ubuntu, including user management, patching, troubleshooting, shell scripting, and performance monitoring.

• AWS Cloud: Practical knowledge of core AWS services such as EC2, VPC, Subnets, Certificate Manager,IAM,S3, Load Balancers, Auto Scaling, and CloudWatch, with security and cost optimization awareness.

• Infrastructure as Code (Terraform): Experience in writing and managing Terraform modules, variables, and state files to provision and maintain AWS infrastructure.

• Configuration Management (Ansible): Ability to create and manage Ansible playbooks and roles for OS configuration, automation, and deployment tasks.

• Version Control: Working knowledge of Git for code versioning and collaboration.

• Understanding of networking fundamentals

• Automation & Scripting: Proficiency in Bash scripting and automation of repetitive operational tasks.

• Monitoring & Troubleshooting: Experience in system and cloud monitoring, incident handling, and root cause analysis.

Security & Compliance: Understanding of access control, encryption, patch management, and secure configuration practices.

• Manage and support Linux servers, including installation, patching, monitoring, and troubleshooting., * Primary Skills : Linux, AWS, Terraform & Ansible, Automation

• Secondary Skills : Citrix, Nutanix and VMware

Generic Managerial Skills:

• Windows Administration, Citrix - storefront, Delivery controllers, netscaler, PAM, XenApp Administration.

• Experience in Nutanix and VMware

• CI/CD Tools: Exposure to Jenkins, GitHub Actions, GitLab CI, or similar pipelines.

• Containers & Orchestration: Basic knowledge of Docker and Kubernetes.

• Advanced AWS Services: Familiarity with RDS, Lambda, DynamoDB, Route53, or EKS.

• Monitoring & Logging Tools: Experience with tools like Prometheus, Grafana, ELK stack, or CloudTrail.

• Ansible AWX / Tower: Experience with Ansible Tower or AWX for centralized automation.

• Terraform Advanced Usage: Exposure to multi account setups, workspaces, and complex module design.

• Security Practices: Knowledge of vulnerability scanning, security audits, and compliance requirements.

• ITIL / ITSM Awareness: Experience working with incident, problem, and change management processes.

• Scripting Languages: Basic knowledge of Python for automation tasks.

• Documentation & Knowledge Sharing: Ability to create SOPs, runbooks, and technical documentation.