Network Field Engineer

The Network Field Engineer provides support for LAN & WAN connections, and application performance troubleshooting. This individual is responsible for delivery of new functionality, day-to-day operations, and participating in break/fix activities., · Monitor the day-to-day operations of the data network within their defined scope

· Provide technical assistance and resolution for network problems

· Recommend and assist with the implementation of complex upgrades and improvements to the data network, as assigned

· Work with other infrastructure groups and end-users to identify and troubleshoot performance issues in an enterprise environment

· Monitor the installation, maintenance, and monitoring systems of clients' networks

· Participate in on-call rotation.

· Apply advanced skills to resolve complex problems not covered by existing procedures or practices independently

· Display a high level of critical thinking in bringing successful resolution to high-impact, complex and/or cross-functional problems

· Maintain current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems

Do you have experience in Telecommunications data network configuration?, Do you have a Associate's degree?, · A minimum of 2-4 years of in-depth troubleshooting experience, with an understanding of practical networking systems such as LAN, firewalls, routers, PCs, and printer systems

· Strong, hands-on experience with CISCO installation/configuration of devices, LAN/WAN, Avaya, etc.

· Familiarity with port activations, configuring switches, updating firmware, and managing TCICP, LPS, routing protocols, BGP, and OSPF

· Comprehensive understanding of network services and networks, such as TCP/IP, OSPF and EIGRP

· Ability to analyze and evaluate networks, identify issues, and provide solutions to ensure networks are operating efficiently

· Ability to create comprehensive documentation using Visio and related tools

· Demonstrated comprehensive working knowledge of a technical or specialty area, and of operations, methods, and practices

· Experience with ServiceNow preferred

· Knowledge of HIPAA regulations preferred

· A minimum of an Associate Degree or higher level of education in a relevant technical field; Bachelor's Degree and/or CCNA Certification preferred

This job requires driving your personal vehicle between work sites; an MVR background check will be conducted upon extension of a job offer