Network Systems Engineer - FT

Under the direction and supervision of the Administrative Director of Infrastructure and the Chief Information Officer, the Network Systems Engineer designs, maintains, and secures the network and server infrastructure supporting all areas of the College. These systems include Internet and email services, enterprise networking and IP services, on-premise and cloud-based servers and services, physical access control and security camera equipment, network-connected audio-visual equipment, and data infrastructure, including copper and fiber cabling and power management systems. This position works in conjunction with the Client Services and Information Services teams and acts as tier-3 support for technical troubleshooting. This position is involved in the design and installation of IT systems for new and remodeled college facilities. The primary worksite will be at the Southeast Community College Lincoln Campus; however, responsibilities will require work at other locations as necessary. This is a full-time regular position. Essential Functions

• Design, install, maintain, and troubleshoot robust and secure Local Area and Wireless Area Networks. Monitor and manage LAN/WAN bandwidth. Utilize monitoring tools to analyze trends and service outages across the college network and server infrastructure.

• Establish and maintain network applications, file and print servers on current Windows and Linux platforms.

• Establish and maintain client workstation management using Active Directory and third-party software tools.

• Provide technical assistance to Client Services and other IT team members as a means of issue escalation.

• Work as a team to design, install, monitor, and maintain the college network infrastructure.

• Develop and maintain network-related documentation.

• Maintain Omnissa Horizon virtual desktop infrastructure.

• Maintain and monitor network firewalls and other network security software and hardware tools, including anti-virus, intrusion detection, network access control, data loss prevention, and similar tools. Monitor and review server and security audit logs.

• Maintain essential network services, including DNS, DHCP, and Domain Controller services.

• Automate repetitive processes with Windows PowerShell and other scripting languages.

• Monitor and maintain server operating systems. Ensure applicable security patches are installed. Ensure software is updated to stay within supported versions.

• Monitor and maintain the system to back up critical data. Participate in the restoration of files as needed. Participate in the development of disaster recovery/failover planning.

• Participate in continuing education to understand current trends and threats in the field of computer networking and security. Ongoing training, certifications, and educational opportunities are encouraged.

• Coordinate with departments such as Human Resources and Payroll to facilitate dynamic processes for delegating and removing accounts and access.

• Participate in the design, maintenance, monitoring, and troubleshooting of network-connected audiovisual equipment, including Crestron NVX products.

• Cooperate with various departments to ensure compliance with applicable data privacy regulations, including FERPA and HIPAA.

Promote a Culture of Belonging Support and promote an environment of belonging where all students, faculty members, and college employees feel welcomed, valued, and empowered to contribute. Foster a community where each individual and their varied perspectives enrich the educational experience and create a safe and respectful environment. Support the College's policies and programming related to access, fair employment, and equal opportunities for all. Marginal Functions

• Perform other related duties within the division/program as assigned.

• May be required to perform associated duties, functions, or assignments in other divisions/programs/areas as required.

• Perform other College functions and duties as assigned.

• Must be able to work varied days, hours, shifts, locations, and campuses as required. Work schedules (hours/days/work location) are scheduled by Southeast Community College based on the needs of the College. Work hours, shifts, days, and work locations may vary depending on the needs of Southeast Community College and are subject to modification. Emergency or scheduled special activities may require hours outside of the regular workweek.

Do you have experience in Windows support?, Do you have a Trade school?, * Ability to read, analyze, and interpret technical documents, instruction manuals, service manuals, and blueprints.

• Ability to communicate effectively with technical and non-technical customers to troubleshoot and resolve issues.

• Ability to design, build, test, maintain, and secure LAN/WAN networks.

• Ability to suggest network improvements based on results received from network tools and other needed sources.

• Ability to deploy, maintain, and secure Linux and Windows servers and server applications.

Reasoning Ability:

• Ability to use resourceful problem-solving to gather information about problems that are not clearly defined.

• Ability to use a security-centric mindset to protect college information systems from attack and abuse.

• Ability to make judgments to recommend or not recommend software for use within the college network.

• Ability to make recommendations for right-sized IT infrastructure components.

Other Skills and Abilities:

• Previous experience in network management using Microsoft Active Directory.

• Previous experience in working with Windows and Linux-based servers.

• Previous experience working with Microsoft 365 and Azure.

• Previous experience working with routers and switches, using Cisco, HP/Aruba, Juniper, or Dell brands

• Ability to lift and carry up to fifty (50) pounds for short distances and move tables, chairs, and media equipment when necessary. Ability to lift/move networking/AV equipment.

• Ability to communicate effectively in writing, in person, and on the phone.

• The individual must possess the above skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

Minimum Qualifications

• Associate's degree* (A.A.S.) from a two-year college or technical school with emphasis in electronics, computer science, computer networking, information security, or a related field.

• Three (3) years of work experience in computer networking, information security, or a related field.

• Two (2) years post-secondary education with emphasis in computer networks and related skills, and one (1) additional year of work experience servicing and maintaining a computer LAN/WAN network system may be substituted for an associate's degree.

Desired Qualifications

• Bachelor's Degree (B.S) or higher degree with emphasis in electronics, computer science, computer networking, information security, or a related field.

• Work experience in excess of (3) years, in computer networking, information security, or a related field.

• Currently holding or working towards any of the following certifications:

• Cisco Certified Network Associate/Professional
• HPE Aruba Network Certified Associate/Professional/Expert - Switching
• HPE Aruba Network Certified Associate/Professional/Expert - Campus Access
• HPE Aruba Networking Certified Network Architect
• MCSA (Microsoft Certified Systems Administrator) or MCSE, (Microsoft Certified Systems Engineer).
• AVIXA Certified Technology Specialist (audiovisual certification)
• or comparable certifications from other vendors

Pulled from the full job description

• Health insurance
• Retirement plan
• Dental insurance, $30.74 per hour, SCC BEN Dollars - Eligible Employees: Full-time status. Regular employees with an FTE of 0.75 or greater will be eligible for SCC Ben Dollars. All employees will be required to elect a health insurance option. If the cost of insurance coverage selected by an employee exceeds the SCC Ben Dollars available, all additional costs will be withheld from the employee's paycheck. Any SCC Ben Dollars that the employee does not elect to use for the purchase of dependent health and dental insurance will be paid to the employee in cash at $0.93 per $1.00 benefit dollar. All amounts paid are subject to withholding for income and employment taxes, but not subject to the College's contribution toward the Retirement Savings Plan - Group Retirement Account (GRA). Schedule Normal working hours for this full-time regular position are scheduled between 7:00 a.m.and 10:00 p.m., Monday through Friday, requiring a minimum of a 40-hour work week, based on a 260-day work calendar. Scheduled special activities, emergencies, or temporary schedule changes may require hours outside of the regular workday or workweek. Posting Detail Information

Please be advised that Southeast Community College will require a Criminal History Background Check prior to final offer.