Junior Integrator
Role details
Job location
Tech stack
Job description
As a Junior Integrator, you will play a key role in ensuring merchants have a fast, smooth, and effective onboarding experience with seQura.
You will execute standard merchant integrations across the most popular e-commerce platforms, handle first-line technical support, and perform QA validations, always working with clear documentation, checklists, and a senior team member as your mentor from day one.
This is a role where you'll learn by doing. Over the first 6-12 months, you'll build solid technical foundations and progressively take ownership of complete end-to-end integrations with increasing autonomy., * Execute standard merchant integrations on supported e-commerce platforms (Shopify, WooCommerce, PrestaShop, Magento) following platform guides and known-issues documentation
- Configure and update seQura plugins and visual elements on merchant sites, following established guidelines
- Perform QA and validation for integrations using standard checklists, contributing to the team's quality goal of passing 80%+ of quality items
- Provide first-line technical support for common issues: basic configuration errors, visual glitches, and simple incompatibilities
- Follow standard procedures for routine tasks such as visual integration changes, product updates, and campaigns
- Maintain accurate integration records and statuses across internal platforms (Jira, internal tools)
- Flag unclear documentation and suggest improvements to checklists and guides when you spot patterns
- Escalate non-standard or risky cases following the team's Issues & Incidents procedure
Requirements
- Basic understanding of web and e-commerce concepts: frontend vs backend, what a plugin/module is, what checkout and order lifecycle mean
- Ability to follow technical documentation and checklists precisely, with strong attention to detail
- Basic troubleshooting skills: recognising configuration errors, reading error messages, identifying missing steps
- Customer-oriented mindset: your goal is that merchants are happy with both the integration process and the support they receive
- Experience with e-commerce platforms (Shopify, WooCommerce, PrestaShop, Magento) or technical support roles is a plus, but not required - we're happy to work with someone who is new to these tools as long as you're eager to learn
We promote equal opportunity to all, regardless of age, color, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or other characteristics.
Benefits & conditions
We have a strong and sustainable foundation, where we provide a secure and reliable workplace. You have the freedom and trust to make the best contribution possible.
One of our most valued strengths is our fellowship and supportive culture, which fosters a sense of belonging by working closely with our values. With us, you will have challenging projects to work on and push your skills and knowledge.
In addition, we are very proud of the unique office we have, which offers a comfortable and inspiring environment to work in with everything you need.
- 23 vacation days + 2 days of free disposal per year.
- Professional development workshops or seminars.
- Flexible compensation plan for transportation, restaurants, and kindergarten with Cobee.
- Health insurance discounts with Sanitas and Adeslas.
- Urban mobility by using your own bike with Kleta.
- Free access to healthy, organic, and sustainable fruits.
Moreover, we offer a Wellness Program that embraces a holistic approach by covering 6 areas (occupational, physical, financial, emotional, social, and environmental consciousness). Each area will include various activities, and you'll be able to choose from 34 different activities that best meet your needs to configure a plan that best works for you.