Salesforce Crm Analyst/Developer

Itw Eu Metal Fasteners
Pontevedra, Spain
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior

Job location

Pontevedra, Spain

Tech stack

Salesforce Object Search Language (SOSL)
Java
API
Agile Methodologies
Artificial Intelligence
Azure
Configuration Management
Computer Programming
Customer Data Management
Data Deduplication
Data Governance
Data Visualization
Software Debugging
DevOps
Monitoring of Systems
Automation of Marketing
Power BI
Copado
Salesforce
SAP Applications
Systems Integration
Apex Code
Software Troubleshooting
Salesforce Sales Cloud
Data Analytics
Apex Programming
Salesforce Object Query Language (SOQL)
Data Management

Job description

Company Overview¿Quiere presentar una candidatura? Asegúrese de que su CV está actualizado y luego lea atentamente las siguientes especificaciones del puesto antes de solicitar.ITW Automotive is a leading multinational automotive supplier operating through a decentralized, division-driven model. We have successfully implemented Salesforce-based CRM solutions across Europe, North America, and Asia. As adoption continues to grow, the focus is onstrengthening core CRM capabilities, enhancing sales processes and enabling divisions with scalable solutions .We are seeking a talented and motivatedSalesforce CRM Analyst/Developerto support divisional needs, contribute to solution enhancements, and ensure the platform delivers tangible business value.Position OverviewThe Salesforce CRM Analyst will be responsible forsupporting the evolution and deployment of Salesforce solutionsacross divisions with a primary focus on Europe.The role combines:Business analysis and process understandingSolution design and configurationHands-on Salesforce developmentYou will work closely with theGlobal CRM Lead and CRM Tea , contributing to improvements and implementations while respecting ITW's decentralized operating model.The ideal candidate combinesstrong Salesforce expertise, business process acumen, and a transformation mindset , with the ability to translate business needs into practical and sustainable solutions.Key ResponsibilitiesProject Support & EnhancementsContribute to CRM projects and rollouts at divisional level.Support requirements gathering and solution design workshops.Deliver enhancements such as:Process automationUX improvementsBetter reporting and dashboard sWork in Agile frameworks, managing user stories, backlog, and sprint deliverables.Divisional CRM Support & Continuous ImprovementSupport Salesforce usage across divisions, primarily in Europe.Analyze business needs and translate them into practical, scalable CRM solutions.Identify opportunities to improve sales processes, data quality, and user experience.Ensure solutions remain aligned with core templates and best practices, while allowing divisional flexibility.Salesforce Configuration & DevelopmentDesign and implement solutions using a mix of:Declarative tools (Flows, approval processes, layouts)Programmatic development (Apex, LWC)Develop and maintain:Apex classes, triggers, batch jobsAura and Lightning Web Components (LWC)Balance configuration vs custom development for simplicity and maintainability.Troubleshoot and resolve technical issues and bugs.Platform Operations (Europe Scope)Support day-to-day Salesforce operations:User setup, permissions, rolesData management and importsIssue resolution and system monitoringEnsure platform stability, performance, and data consistency.Collaborate with Data Stewards on:Data qualityDeduplicationData governance practicesPosition RequirementsGeneralStrong analytical and structured mindset.Business-oriented approach with the ability to understand sales processes.Ability to combine strategic thinking with hands-on execution.Excellent English communication skillsEducation & ExperienceBachelor's or Master's degree in a relevant field.Programming background (e.g., Java or similar).Minimum 5+ years experience in Salesforce CRM roles.Experience working with business stakeholders in operational environments.Technical SkillsStrong experience with Salesforce Sales Cloud.Salesforce certifications (Administrator + Platform Developer I/II preferred).Advanced Salesforce administration and configuration skills.Proven hands-on development experience:ApexAura/Lightning Web ComponentsStrong knowledge of:Salesforce data modelSOQL/SOSLSecurity model (profiles, roles, permission sets)Experience with integrations (APIs, SAP/ERP systems).Experience with DevOps tools (e.g., Copado, Gearset, Azure DevOps).Strong troubleshooting and debugging skills.Preferred Skills (Nice to Have)Experience using AI-assisted tools to support business analysis, development, testing, and documentation.Experience with Power BI, data analytics, and data visualization.Location: Spain. xbhjioe Candidates must be based in Spain, preferably Barcelona metropolitan area or within reasonable commuting distance.

Requirements

strong Salesforce expertise, business process acumen, and a transformation mindset , with the ability to translate business needs into practical and sustainable solutions., General Strong analytical and structured mindset. Business-oriented approach with the ability to understand sales processes. Ability to combine strategic thinking with hands-on execution. Excellent English communication skills Education & Experience Bachelor's or Master's degree in a relevant field. Programming background (e.g., Java or similar). Minimum 5+ years experience in Salesforce CRM roles. Experience working with business stakeholders in operational environments. Technical Skills Strong experience with Salesforce Sales Cloud. Salesforce certifications (Administrator + Platform Developer I/II preferred). Advanced Salesforce administration and configuration skills. Proven hands-on development experience: Apex Aura/Lightning Web Components Strong knowledge of: Salesforce data model SOQL/SOSL Security model (profiles, roles, permission sets) Experience with integrations (APIs, SAP/ERP systems). Experience with DevOps tools (e.g., Copado, Gearset, Azure DevOps). Strong troubleshooting and debugging skills. Preferred Skills (Nice to Have) Experience using AI-assisted tools to support business analysis, development, testing, and documentation. Experience with Power BI, data analytics, and data visualization. Location: Spain. xbhjioe Candidates must be based in Spain, preferably Barcelona metropolitan area or within reasonable commuting distance.

About the company

¿Quiere presentar una candidatura? Asegúrese de que su CV está actualizado y luego lea atentamente las siguientes especificaciones del puesto antes de solicitar. ITW Automotive is a leading multinational automotive supplier operating through a decentralized, division-driven model. We have successfully implemented Salesforce-based CRM solutions across Europe, North America, and Asia. As adoption continues to grow, the focus is on strengthening core CRM capabilities, enhancing sales processes and enabling divisions with scalable solutions . We are seeking a talented and motivated

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