Cloud Engineer

We are seeking an Cloud Engineer to join our Operations team, supporting the cloud, data and backend systems that underpin a range of Yunex Traffic products. You'll work closely with Infrastructure Support, Application Support and Development teams to keep services reliable, secure and well-run - with a strong focus on SQL-backed platforms and the data that drives them.

This role suits someone who enjoys variety: cloud operations, troubleshooting, and digging into SQL/data issues to find the real root cause. We're looking for an inquisitive mindset, solid fundamentals, and the drive to learn and improve things.

Responsibilities:

Cloud & Infrastructure Support

• Troubleshoot and resolve infrastructure and application incidents, working through symptoms to root cause.

• Carry out day-to-day operational tasks such as updates, configuration changes, health checks and environment verification (including database/service checks where relevant).

• Support and maintain AWS services used across our operational platforms (e.g. EC2, VPC, ECS/EKS, RDS, MSK, CloudFormation, CloudWatch).

System Operations & Monitoring

• Maintain and improve monitoring and alerting so services stay healthy, performant and supportable.

• Work within established incident and problem management processes, keeping notes clear and producing concise operational updates.

• Investigate SQL/database issues in live environments - performance, failed jobs, data integrity and access - and work with engineers to agree safe fixes.

• Support deployment activities (including database changes where applicable) and work with developers to ensure smooth releases to test and production environments.

Technical Collaboration

• Work with Application Support, Development, and QA teams to understand how systems operate end-to-end.

• Provide clear and effective communication during incidents and investigations.

• Contribute to technical discussions and help design and implement agreed solutions.

• Suggest improvements, automate repeatable tasks, and improve observability so we spot issues sooner.

Continuous Improvement & Documentation

• Identify opportunities to improve reliability, maintainability, testability and efficiency - from cloud configuration through to SQL/database performance.

• Keep documentation up to date: diagrams, operational procedures, runbooks and SQL/data support notes that help others move faster.

• Assist with automation using scripting or infrastructure-as-code, including repeatable operational checks and data maintenance tasks where appropriate.

Security & Compliance Support

• Support patching cycles, vulnerability reviews, and security investigations.

• Assist with DR testing, backups, and operational readiness activities.

• Follow internal policies and contribute to compliance requirements as needed.

Customer & Stakeholder Engagement

• Support customer queries and internal reviews relating to infrastructure or application behaviour.

• Provide clear, customer-focused communication when assisting with escalations or investigations.

• Hands-on experience supporting production systems, with a good grounding in SQL and database-backed applications.

• Working knowledge of core AWS services (e.g., EC2, VPC, ECS/EKS, RDS, CloudFormation, CloudWatch) and how they fit together in real environments.

• Good understanding of Linux and/or Windows Server administration (including services that support databases and backend applications).

• Database experience (SQL Server and/or MySQL): performance troubleshooting, query plans/index basics, scheduled jobs, backups/restore concepts.

• Basic networking understanding (routing, firewalls, security groups, VPN concepts).

• A methodical approach to troubleshooting - comfortable working with logs, metrics, alerts and data to find what's really going on.

• Familiarity with scripting (PowerShell, Bash, Python, or SQL scripting) to automate operational tasks.

• Clear communication skills - able to explain technical issues simply and keep people informed during incidents.

• Ability to effectively use and integrate AI-assisted activities into daily work.

• A proactive mindset: you spot patterns, ask good questions, and enjoy learning new tools and techniques.

Desirable

• Experience with CI/CD tools (e.g., GitLab CI/CD) and supporting release pipelines.

• Exposure to infrastructure-as-code (CloudFormation, CDK, Terraform) and version-controlled change.

• Agentic AI development skills across various LLM's.

• Experience with observability tooling (dashboards, log aggregation, tracing) and using data to improve on-call and reliability.

• Experience with queuing/messaging technologies (Kafka, RabbitMQ, ActiveMQ).

• Knowledge of traffic management or intelligent transport systems.

• Competitive Package including an annual bonus.

• Continuous training and learning opportunities to support career development.

• 26 days of holiday, increasing up to 29 with length of service.

• 37.5-hour working week.

• Excellent pension, with matching contributions up to 10% of pensionable salary.

• Flexible benefits package to suit your personal needs.

• Investment in personal development and support for membership of professional institutions.

At Yunex Traffic, we launch cities into the future with forward-looking infrastructure and transport solutions, making mobility safer, more efficient and more sustainable for all. Please note This role is not eligible for Skilled Worker visa sponsorship. Our Commitment: At Yunex Traffic, the uniqueness of our people is our strength. Our people are at the heart of what we do and every voice, perspective and contribution is valued. The future of mobility needs people who think down different tracks and we empower our people to transform cities all over the world. Join us and make a difference too. If we all thought the same, we would never think of anything new. That's why we recruit great minds from all walks of life. We embrace diversity and create what's right for the world by employing the people who live in it. At Yunex Traffic, we recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants to encourage agile working and innovation. Do you want to make a difference with the work you do? Join us as a Cloud Engineer Do you enjoy getting to the bottom of tricky issues, making sense of data, and keeping cloud-hosted services running smoothly? If you like a role that mixes hands-on problem-solving with real-world impact, this could be a great fit., We are a global leader in intelligent transport systems with more than 3,500 passionate employees who pioneer, develop, create, install and maintain innovative road traffic and mobility solutions all over the world. We make our roads smarter, safer and greener. The work we do enables cities, highways authorities and infrastructure operators to create a new world of mobility and makes cities more livable for everyone. Our solutions range from traffic lights, tolling solutions and tunnel management to software, AI applications and the intelligent networking of all road users. Become a Traffic Transformer and help us to continue transforming towns and cities all over the world. What else do I need to know? To stay up to date with what we're up to at Yunex Traffic UK, including our events and some of our exciting new job roles, sign up for our UK Recruitment Newsletter here.