SAP Functional Consultant CRM & SD (Order-to-Cash)

• We are seeking an experienced SAP Functional Consultant with deep expertise in SAP CRM and SAP SD, specializing in Order-to-Cash (O2C) processes.
• The role requires strong functional knowledge across SAP ECC, hands-on exposure to SAP Fiori, and the ability to work closely with business stakeholders in Hi-tech or discrete manufacturing environment.
• S/4HANA exposure is a strong plus., Lead functional design, configuration, and support for SAP CRM and SAP SD Own and optimize end-to-end Order-to-Cash (O2C) processes, including:

o Opportunity to Order o Order Management o Pricing & Rebates o Contracts o Billing & Invoicing o Returns & Credit Management

• Engage with business stakeholders to gather requirements and translate them into functional solutions Configure and support solutions in SAP ECC landscapes Collaborate with technical teams on enhancements, interfaces, reports, and integrations Support and enable SAP Fiori applications, including functional validation and UAT coordination Participate in testing phases (Unit, SIT, UAT) and ensure timely defect resolution Provide post-go-live support and continuous process improvement recommendations Develop functional documentation, business process flows, and end-user training material

Skill 1 15+ years of hands-on SAP Functional experience. Skill 2 Strong expertise in:

• SAP CRM
• SAP SD
• Order-to-Cash (O2C) processes, Bachelor's degree in information systems, Engineering, or related field 15+ years of hands-on SAP Functional experience Strong expertise in:

o SAP CRM o SAP SD o Order-to-Cash (O2C) processes

• Proven experience working with SAP ECC Functional experience with SAP Fiori apps Strong business process knowledge, preferably in:

o Semiconductor equipment manufacturing, or o Discrete manufacturing environments

• Excellent communication skills, with the ability to:

o Interact effectively with business users and IT teams o Explain complex SAP concepts to non-technical stakeholders o Lead workshops and requirement discussions

Nice-to-Have Skills: Exposure to or project experience with SAP S/4HANA Experience supporting ECC to S/4HANA transformation initiatives Understanding of CRM SD FI integration points Prior experience in high-tech or manufacturing-driven organizations Soft Skills: Strong analytical and problem-solving abilities Excellent verbal and written communication skills Strong stakeholder management and business partnering capability Ability to work independently in a fast-paced, onsite/hybrid environment