IT Technician

• Provide 1st and 2nd level support for productivity tools, business applications, and IT infrastructure, with a focus on Windows and Fortinet environments.
• Develop monitoring capabilities that provide detailed insights into system performance, availability, and health, including the creation of dashboards, alerts, and metrics.
• Develop and deploy automation initiatives to reduce manual effort, enhance system reliability, and increase overall operational efficiency.
• Contribute to the design, implementation, and continuous improvement of IT solutions at a global level.
• Participate in cutting-edge technological projects at a global level.
• Coordinate and manage relationships with internal stakeholders and external vendors.

• Minimum 1 year in a similar position.
• English level B2 (intermediate).
• Windows Series, Windows server, IOS, Android, Active Directory, DNS, DHCP, File Server.
• Backup tools: Veeam Backup.
• Virtualization: VMware.
• Office 365 and Exchange Online systems.
• Monitoring tools: Ninja One, Desktop Engine, PRTG (or similar).
• Knowledge in Cybersecurity.
• Good communication skills and a collaborative, team-oriented mindset.
• Experience working with ticket-based enterprise workflow systems, particularly JIRA.
• Knowledge in Fortinet solutions.
• Knowledge in SD-Wan and MPLS solutions.
• Azure Cloud management solutions.

• Stability and growth in a solid company in full expansion.
• International environment with a multicultural team and language practice.
• Flexible start time and remote work 2 days/week (after 3 months and as long as the role is eligible for remote work).
• Adaptable compensation with Cobee (meals, transport, childcare, etc.).
• Health & wellness services: medical, physiotherapy, psychological support.
• Sports facilities: paddle court, gym, yoga classes.
• Nomad Week: work 2 non-consecutive weeks from anywhere in the world.
• Medical & life insurance for your peace of mind.
• Special prices on perfumes.
• Healthy meals three times a week, served sustainably.
• Pension plan to help you build a secure financial future.

Ever dreamed of working where fragrances tell stories? At Eurofragance, we don't just create fragrances - we create experiences. With passion, excellence and bold entrepreneurial spirit, we're growing fast and want you to grow with us. Join a global team headquartered in Barcelona, with offices in Dubai, Singapore, Mexico, Turkey, India… and more! Here, your work truly matters - and so do you. The core mission of this role is to contribute to Eurofragance's continued growth and evolve alongside the company as part of its success.