IT Manager

Join our dynamic team as an IT Manager and lead the strategic planning, implementation, and management of our organization's information technology infrastructure. This role offers an exciting opportunity to oversee a broad spectrum of IT operations, ensuring seamless system performance, robust security, and innovative technology solutions that drive business success. As an energetic leader, you will coordinate cross-functional teams, manage vendor relationships, and champion best practices in IT service management to support organizational growth and resilience.

General Purpose:

The IT Manager serves as a lead systems engineer to support the property's network, network security, connectivity technologies, and telephone systems.

Essential Duties:

Designs and deploy data networks (LAN, WAN, WiFi, VPN, etc) for the property and property community

Maintains understanding of TCP/IP, DNS, DHCP, RAS and network routing protocols

Manages the connectivity technologies (Ethernet, Frame-Relay, VPN, WiFi, etc.) Coordinates data circuit connects and disconnects with service providers

Manages multiple firewalls and proxy servers

Manages Voice Over IP telephone systems

Manages hardware and software for management team and retail POS stations

Manages and maintains all IT assets, software updates, and hardware replacements, to include tracking hardware and software for change in personnel

Suggests new and innovative software for the company streamlining and customer facing applications

Provides in-house tech support

Educates new team members on technologies

Performs all other duties as assigned and required

Works in partnership with our third-party IT support provider

Do you have experience in Vendor relationship building?, Do you have a Associate's degree?, 4 year computer science degree preferred; 2 year associate degree minimum

3 - 5 years minimum experience in IT management for service-related business

Experience with handling confidential information

Job Knowledge, Skill, and Ability Preferences:

Knowledge and understanding of complex networking of multiple locations for a company with multiple businesses

Ability to interpret complex activities and/or information in order to improve new practices or develop new approaches.

Ability to continually assess and adapt the IT needs to each business within the company

Ability to analyze information and convey it to a comprehensive work plan

Ability to effectively communicate and possess empathy towards various situations

Excellent multi-tasking, organizational and time management skills

Excellent written and verbal communication skills

Ability to work independently with no supervisor

Physical Demands:

Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance